10-1 discussion: reflect on the final project using the hanse process

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The concept on the use of hansei is not a required component of the final project, but rather an opportunity for you to step back and reflect on the project in regard to the knowledge you have gained.

10-1 Discussion: Reflect on the Final Project Using the Hanse Process

The hansei process occurs constantly and consistently. At Toyota, for example, even if a project is successful, there is still a hansei-kai (reflection meeting) to review what went wrong. According to Jeffrey Liker, author of The Toyota Way, if a manager or engineer claims that there were not any problems with the project, he or she will be reminded that there is always room for improvement. In other words, they have not objectively and critically evaluated the project to find opportunities for improvement, or they did not stretch to meet (or exceed) their expected capacity.

The concept on the use of hansei is not a required component of the final project, but rather an opportunity for you to step back and reflect on the project in regard to the knowledge you have gained.

Reflect on the coursework that you completed while working toward the final project in this course, which you will be submitting this week, using the Hansei process. Identify two things you would do differently if you were involved in a similar situation at Netflix in the future. Explain your rationale for the items you have identified and what your different approach would be. This will help you to create clear plans for ensuring that it does not reoccur.

In your responses to peers, indicate whether you have similar areas of improvement and provide suggestions for avoiding this situation in the future.

10

1 Discussion: Reflect on the Final Project Using the Hanse Process

The hansei process occurs constantly and consistently. At Toyota, for

example, even if a project is successful, there is still a

hansei

kai

(reflection meeting) to review what went wrong. According to

Jeffrey Liker, author of

The

Toyota

Way

, if a manager o

r engineer claims

that there were not any problems with the project, he or she will be

reminded that there is always room for improvement. In other words,

they have not objectively and critically evaluated the project to find

opportunities for improvement,

or they did not stretch to meet (or

exceed) their expected capacity.

The concept on the use of hansei is not a required component of the

final project, but rather an opportunity for you to step back and reflect

on the project

in regard to

the knowledge y

ou have gained.

Reflect on the coursework that you completed while working toward

the final project in this course, which you will be submitting this week,

using the

Hansei

process. Identify two things you would do differently if

you were involved in a sim

ilar situation at Netflix in the future. Explain

your rationale for the items you have identified and what your different

approach would be. This will help you to create clear plans for ensuring

that it does not reoccur.

In your responses to peers, indicat

e whether you have similar areas of

improvement and provide suggestions for avoiding this situation in the

future.

10-1 Discussion: Reflect on the Final Project Using the Hanse Process

The hansei process occurs constantly and consistently. At Toyota, for

example, even if a project is successful, there is still a hansei-

kai (reflection meeting) to review what went wrong. According to

Jeffrey Liker, author of The Toyota Way, if a manager or engineer claims

that there were not any problems with the project, he or she will be

reminded that there is always room for improvement. In other words,

they have not objectively and critically evaluated the project to find

opportunities for improvement, or they did not stretch to meet (or

exceed) their expected capacity.

The concept on the use of hansei is not a required component of the

final project, but rather an opportunity for you to step back and reflect

on the project in regard to the knowledge you have gained.

Reflect on the coursework that you completed while working toward

the final project in this course, which you will be submitting this week,

using the Hansei process. Identify two things you would do differently if

you were involved in a similar situation at Netflix in the future. Explain

your rationale for the items you have identified and what your different

approach would be. This will help you to create clear plans for ensuring

that it does not reoccur.

In your responses to peers, indicate whether you have similar areas of

improvement and provide suggestions for avoiding this situation in the

future.

Graduate Discussion Rubric

Overview

Your active participation in the discussions is essential to your overall success this term. Discussion questions will help you make meaningful connections
between the course content and the larger concepts of the course. These discussions give you a chance to express your own thoughts, ask questions, and gain
insight from your peers and instructor.

Directions

For each discussion, you must create one initial post and follow up with at least two response posts.

For your initial post, do the following:

 Write a post of 1 to 2 paragraphs.

 In Module One, complete your initial post by Thursday at 11:59 p.m. Eastern.

 In Modules Two through Ten, complete your initial post by Thursday at 11:59 p.m. of your local time zone.

 Consider content from other parts of the course where appropriate. Use proper citation methods for your discipline when referencing scholarly or
popular sources.

For your response posts, do the following:

 Reply to at least two classmates outside of your own initial post thread.

 In Module One, complete your two response posts by Sunday at 11:59 p.m. Eastern.

 In Modules Two through Ten, complete your two response posts by Sunday at 11:59 p.m. of your local time zone.

 Demonstrate more depth and thought than saying things like “I agree” or “You are wrong.” Guidance is provided for you in the discussion prompt.

Rubric

Critical Elements Exemplary Proficient Needs Improvement Not Evident Value

Comprehension Develops an initial post with an
organized, clear point of view or
idea using rich and significant
detail (100%)

Develops an initial post with a
point of view or idea using
appropriate detail (90%)

Develops an initial post with a
point of view or idea but with
some gaps in organization and
detail (70%)

Does not develop an initial post
with an organized point of view
or idea (0%)

20

Timeliness N/A Submits initial post on time
(100%)

Submits initial post one day late
(70%)

Submits initial post two or more
days late (0%)

10

Engagement Provides relevant and
meaningful response posts with
clarifying explanation and detail
(100%)

Provides relevant response
posts with some explanation
and detail (90%)

Provides somewhat relevant
response posts with some
explanation and detail (70%)

Provides response posts that are
generic with little explanation or
detail (0%)

20

Critical Elements Exemplary Proficient Needs Improvement Not Evident Value

Critical Thinking Draws insightful conclusions
that are thoroughly defended
with evidence and examples
(100%)

Draws informed conclusions
that are justified with evidence
(90%)

Draws logical conclusions (70%) Does not draw logical
conclusions (0%)

30

Writing (Mechanics) Initial post and responses are
easily understood, clear, and
concise using proper citation
methods where applicable with
no errors in citations (100%)

Initial post and responses are
easily understood using proper
citation methods where
applicable with few errors in
citations (90%)

Initial post and responses are
understandable using proper
citation methods where
applicable with a number of
errors in citations (70%)

Initial post and responses are
not understandable and do not
use proper citation methods
where applicable (0%)

20

Total 100%

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