The IDEATel Telemedicine system was designed for older adults with diabetes. You’ve been asked to participate in a user-centered design study to develop a 3rd generation IDEATel system. The system should enable older adults to communicate regularly with a nurse, upload their blood glucose and blood pressure values to a website in which they could view trends (i.e., weekly and monthly).
Your discussion should address the following:
- Please start by stating a set of goals for the design process.
- What are some of the important usability principles that come into play?