Household Management Nutrition and Hydration

Done Module 6 Household Managemen… 17 Household Management Nutrition and Hydration 116 Household Management In the following situations, describe the most appropriate actions or responses to be taken by the Personal Support Worker and explain why this is correct. Your answer should reflect knowledge of effective communication skills, the extent and limitations of your role, and an understanding of the client’s total needs. (4 marks each) 1. You are assigned to help Mrs. Jones with her laundry and vacuuming. When you try to do Mrs. Jones’ laundry, she tells you you’ve used too much soap, even though you have used the correct amount according to the package. She also insists you use cold water, even though the clothes can be washed in warm and her detergent is not recommended for use in cold water. When you bring the clothes up from the dryer, she complains that they are not really clean.” Actions Response: 2. You are assigned to help Mrs. Smith with meals and housekeeping. Mrs. Smith has a large collection of teacups, figurines, and glass lamps. She wants you to dust cach item separately every time you visit. This leaves no time for you to do other tasks you are assigned. Actions Response:

Done Module 6 Household Managemen… 7 3. You are assigned to Mrs. Goretz. She finds it difficult to get around, and spends most of her time in the living room looking out a small window at the birds that happen by. She gets great enjoyment from this. In fact, it’s her only activity. Recent rain has left this window dirty and hard to see through. Your agency’s policy says that homemakers don’t generally clean windows, but your supervisor says the decision is up to you. Actions Response: Reasons: 4. You a reassigned to visit Mrs. Rice for two hours each morning. She requires help with personal care, housekeeping, and meals. Your visits with her are busy: there’s a lot to do. You know Mrs. Rice loves cor bread. She’s generally fussy about food, but really enjoys this dish, and eats better when you make it. The problem is that when you make corn bread, you don’t get all the other tasks done. Actions Response:

Done Module 6 Household Managemen… 7 3. You are assigned to Mrs. Goretz. She finds it difficult to get around, and spends most of her time in the living room looking out a small window at the birds that happen by. She gets great enjoyment from this. In fact, it’s her only activity. Recent rain has left this window dirty and hard to see through. Your agency’s policy says that homemakers don’t generally clean windows, but your supervisor says the decision is up to you. Actions Response: Reasons: 4. You a reassigned to visit Mrs. Rice for two hours each morning. She requires help with personal care, housekeeping, and meals. Your visits with her are busy: there’s a lot to do. You know Mrs. Rice loves cor bread. She’s generally fussy about food, but really enjoys this dish, and eats better when you make it. The problem is that when you make corn bread, you don’t get all the other tasks done. Actions Response:

Done Module 6 Household Managemen… 17 5. You are assigned to Mrs. Prunt, who is eating poorly. One of your tasks is to encourage her to eat. You have been to see Mrs. Prunt three times this week. She is happy with the things you do for her, but will not allow you to make a meal. “I’m fine,” she says, “I don’t need much to eat.” Yesterday, you tried making a more balanced lunch, but Mrs. Prunt declined to eat it, saying she’d eat it later. Today when you came in you found the meal in the garbage. It did not look like much, if any of the meal was eaten. Actions/Response: Reasons: