Individual Assignment – Personal Assessment

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ACC 535 Customer Relationship Management (CRM) for Professional Organizations

Assignment 4

Individual Assignment – Personal Assessment

Based upon the readings and research to date, as well as any personal experiences and background – please prepare a 3 to 4 page paper that assesses your personal SWOT in regards to Client Relationship Management.

The results and information from Personality Poker can play a role in this paper, but other assessments are just as valid.

This should be an honest assessment; you will not be graded down for having weaknesses.

The paper should include a plan for moving forward to take advantage of opportunities and to remedy any weaknesses.