Managing Conflicts

Managing Conflicts. There are many different types of conflict and many ways to resolve them. Communication is the most important component in managing conflicts and working on a resolution. Visit Slideshare and review several presentations regarding conflict resolutions or managing conflict. Select one presentation to share with the class.

Provide the link, the title of the presentation, the author, and a brief summary of the presentation. Identify why conflict occurs and the communication processes used to manage or resolve conflict.