Memo #1

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Please check the instructions in the attached file below under memo instructions, follow the template under memo template, and work about the memo 1 topic.

Ethical Issues in Business
MGMT 202

Memo

M E M O R A N D U M

TO: [Dr. Melendez]
Department of Management and Organizations

FROM: [Your name] [Initials]

MGMT 202

RE: [Guest Speaker name/Documentary title]

DATE: [Assignment Due Date]

During the semester there will be guest speakers, documentaries, and cases that will address ethics
from a variety of perspectives. In memo format you will be asked to respond to unique questions posted
on D2L prior to the assignments. Please include each question in your memo.

For the assignments, you are to submit a one-page memo (12 font & single space) to D2L before
midnight on the date stated on the course schedule. Assignments submitted one day late will be
accepted, but with a 50% deduction before grading. Assignments submitted after that point will not be
accepted. Follow the format provided in this document. Be sure to use this heading, include your initials,
and include a space between paragraphs. The memo should be concise and to the point. Be mindful of
your grammar and spelling. Remember this assignment is for a grade. Below is the grading rubric.

Memorandum

TO: Dr. Melendez
Department of Management and Organizations

FROM: Marcela Fuerte Velasco [MFV]
MGMT 202

RE: A Postmortem: Theranos, Inc./The Inventor: Out for Blood in Silicon Valley

DATE: October 29, 2020

(1) Was there a certain type of Theranos board member Holmes recruited? Explain.

Holmes recruited people that were in top leadership positions in a few different fields who she
considered to be “strategically brilliant”. She hired General Mattis, who was a former US Central
Commander, Dick Kovacevich, the former CEO of Wells Fargo, Sam Nunn, who did work
relating to nuclear and biothreats, as well as a few former Secretary of States. Since she knew
that what Theranos was working towards would ultimately be serving people, she wanted to hire
like-minded individuals as board members that had experience in looking out for the well-being
of their people.

(2) What was the connection between Theranos and Arizona?

Theranos partnered with Walgreens in 2013 and tested real patients in Arizona. However, the
Edison machines had problems and were not approved for in-store testing yet. Despite the
restriction, Theranos was willing to proceed without the approval because the company was
running out of money, and the partnership with Walgreens was their way to secure more funds
from new investors. Elizabeth decided to launch the Wellness Centers without the Edisons and
instead have the blood samples transferred to Palo Alto where inexperienced lab technicians
produced the test results. Elizabeth also lobbied the state of Arizona to pass a law that allowed
patients to order lab tests without the need to ask doctors, claiming that this would give patients
the opportunity to finally be involved in their own health.

(3) In your opinion, what was the most unethical aspect of the Theranos scandal?

The most unethical aspect of the Theranos scandal was the misrepresentation of lab results and
confirmation that their machines produced accurate results when that was not true. Elizabeth and
leadership tried forcing the image of a multibillion-dollar company successfully carrying out
their action plans to instill trust and convince more people to buy into their idea. The company
used their faulty technology and lied to patients about their test results by diluting the blood
samples to make them work. It is the worst thing out of all they did because it put people’s lives
in danger. As one of the former employees explained, one of the tests Theranos had begun to
perform was for syphilis. In his example, he said only 65 out of 100 patients would be told they
had syphilis while the other 35 would be lied to and told they were healthy. Such actions
certainly would not benefit society because more disease would be prevalent.

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