Om005 discussion and modules

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· Competency Discussion

Discussion Topic

 

For your Competency Discussion, based on the healthcare organization where you work or one in which you are familiar, consider how productivity metrics are used to increase productivity and improve quality. Next, think about how the organization used a balanced scorecard to reveal the results of quantitative and qualitative measures. Finally, reflect on how performance has improved healthcare in this organization.

To begin this Competency and meet your required engagement, post in the Discussion area a brief description of the healthcare organization you selected. Next, describe how productivity metrics are used in the organization to increase productivity and improve quality. Then explain how the organization used a balanced scorecard to reveal the results of quantitative and qualitative measures. Finally, describe how performance has improved healthcare in this organization.

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Module 2 Pre-Assessment Submission

Assessment Submission

 

Note: Although this formative pre-assessment is not graded, a submission is required before you can advance to your summative assessment.

The Module Pre-Assessment is your opportunity to practice applying module content before submitting the final Competency Assessment. In the Final Assessment, you will be asked to develop a list of processes where inefficiencies are noted and develop a scorecard to measure those areas most important to a healthcare organization.

To prepare for Part I of your Final Assessment, read the “United General Hospital Emergency Room Case Study”. Next, consider how you might summarize your findings against national standards upon evaluating Ron’s experience in the ER. Then, complete the Productivity Metrics Dashboard, by identifying six to eight activities or processes that were carried out during Ron’s visit. Be sure to include the duration of each activity or process and their duration.

To prepare for Part II of your Final Assessment, consider how you might explain the balanced scorecard methodology including its strengths and limitations, and the benefits of using the balanced scorecard methodology in United General Hospital’s emergency department.

For this Module Pre-Assessment, develop a draft of your Productivity Metrics Dashboard and a draft of your slide presentation explaining the balanced scorecard methodology. Be sure to review the Final Assessment Instructions for Part I and Part II of the Final Assessment for more details. Also, include references to support the content of your drafts.


Module 4 Pre-Assessment Submission

Assessment Submission

 

Note: Although this formative pre-assessment is not graded, a submission is required before you can advance to your summative assessment.

The Module Pre-Assessment is your opportunity to practice applying module content before submitting the final Competency Assessment. In the Final Assessment, you will be asked to create a balanced scorecard and a presentation of your productivity recommendations.

To prepare for Part III of your Final Assessment, consider how you might apply the balanced scorecard methodology to the emergency department at United General Hospital, including what quantitative and qualitative metrics you might use, why you would use the metrics you selected, and how you would identify the targets. Then, reflect on the productivity measures identified in the Unite General Emergency Department and think about what productivity recommendations you might make for a high-level process to collect, track, and measure data for the metrics that represent United General’s emergency department’s productivity.

For this Module Pre-Assessment, create a draft of your balanced scorecard for the emergency department at United General Hospital and create a draft of your slide presentation recommending a high-level process for collecting, tracking, and measuring productivity data at United General’s emergency department. Be sure to review the Final Assessment Instructions for Part II and Part III of the Final Assessment for more details. Also, include references to support the content of your drafts.

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