PMWGU Performance Assessment Describe the audience, organization, or community you wish to target with your proposed policy or process change, including 2–3 defining characteristics of that group.

Our papers are 100% unique and written following academic standards and provided requirements. Get perfect grades by consistently using our writing services. Place your order and get a quality paper today. Rely on us and be on schedule! With our help, you'll never have to worry about deadlines again. Take advantage of our current 20% discount by using the coupon code GET20


Order a Similar Paper Order a Different Paper

6/3/22, 9:09 PMWGU Performance Assessment

Page 1 of 4https://tasks.wgu.edu/student/010301588/course/22640006/task/3093/overview

RRM1 — RRM1 TASK 2: COMMUNICATION STRATEGIES

INTRODUCTION TO COMMUNICATION: CONNECTING WITH OTHERS — D268

PRFA — RRM1

COMPETENCIES

1025.1.2 : Uses communication strategies to manage conflicts The learner uses communication strategies for managing conflicts.

INTRODUCTION

Conflict is a normal part of life. How one manages conflict using effective communication is an important skillset for solving problems, innovating, and maintaining productive relationships, particularly in a professional setting. In this task, you will critically analyze the communication happening in a conflict scenario and provide recommendations for communication strategies to manage and resolve the conflict.

SCENARIO

Two managers in a health professions setting are upset about recent staff reductions and the effect on worker roles. You will watch the “Workplace Conflict” video of the characters’ discussion, located in the Web Links section, and imagine that you are in the room with the two characters, serving as an observer. Provide feedback for each of the two characters on how to negotiate this conflict.

REQUIREMENTS

Your submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. The similarity report that is provided when you submit your task can be used as a guide. You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.

TASK OVERVIEW SUBMISSIONS EVALUATION REPORT

 

 

6/3/22, 9:09 PMWGU Performance Assessment

Page 2 of 4https://tasks.wgu.edu/student/010301588/course/22640006/task/3093/overview

Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc., unless specified in the task requirements. All other submissions must be file types that are uploaded and submitted as attachments (e.g., .docx, .pdf, .ppt). A. Watch the “Workplace Conflict” video from the Web Links section and analyze the

interaction shown by doing the following: 1. Describe 1–2 interpersonal communication behaviors that you observed in the video

for each character and how each of these behaviors escalated the conflict.

Note: The interpersonal communication behaviors could be verbal or nonverbal. 2. For each of the behaviors identified in part A1, provide alternative behaviors that could

have been used to de-escalate the conflict (suggested length of 1–2 pages).

B. Recommend how each of the characters in the video could have managed and resolved the conflict through the framework of negotiation, specifically addressing each of the following stages of negotiation (suggested length of 1–2 pages): • pre-negotiation • opening • exploration • bargaining • agreement

C. Acknowledge sources, using in-text citations and references, for content that is quoted,

paraphrased, or summarized. D. Demonstrate professional communication in the content and presentation of your

submission.

File Restrictions

File name may contain only letters, numbers, spaces, and these symbols: ! – _ . * ‘ ( ) File size limit: 200 MB File types allowed: doc, docx, rtf, xls, xlsx, ppt, pptx, odt, pdf, txt, qt, mov, mpg, avi, mp3, wav, mp4, wma, flv, asf, mpeg, wmv, m4v, svg, tif, tiff, jpeg, jpg, gif, png, zip, rar, tar, 7z

6/3/22, 9:10 PMWGU Performance Assessment

Page 1 of 5https://tasks.wgu.edu/student/010301588/course/22640006/task/3094/overview

RRM1 — RRM1 TASK 3: MULTIMEDIA PROPOSAL

INTRODUCTION TO COMMUNICATION: CONNECTING WITH OTHERS — D268

PRFA — RRM1

COMPETENCIES

1025.1.3 : Uses communication strategies to influence others The learner uses communication strategies to influence others.

INTRODUCTION

Producing an effective message encompasses efficient planning and organization and models influential communication. In this task, you will create an effective message by proposing a policy or process change for an organization or community of your choosing. You will then create a professional, influential, narrated digital multimedia message of your proposed change. This task includes three parts:

• a written message plan • a professional, narrated multimedia presentation that focuses on a policy or process

change for an organization or community of your choosing (e.g., workplace, environmental, social group or club, neighborhood, school, etc.)

• a written script of the audio narration for the multimedia presentation Note: You must use Panopto for this task. You may use Panopto to create the narrated portion, or you may use another software of your choice and upload the resulting video file to Panopto for evaluation.

REQUIREMENTS

Your submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. The originality report that is provided when you submit your task can be used as a guide.

TASK OVERVIEW SUBMISSIONS EVALUATION REPORT

 

 

6/3/22, 9:10 PMWGU Performance Assessment

Page 2 of 5https://tasks.wgu.edu/student/010301588/course/22640006/task/3094/overview

You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.

Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc., unless specified in the task requirements. All other submissions must be file types that are uploaded and submitted as attachments (e.g., .docx, .pdf, .ppt). A. Present your written message plan by doing the following:

1. Describe the audience, organization, or community you wish to target with your proposed policy or process change, including 2–3 defining characteristics of that group.

2. Describe the policy or process change and explain why this change is of concern to the chosen audience, organization, or community.

3. Discuss your proposed change to the policy or process and how the change will affect the chosen audience, organization, or community.

B. Present your proposed policy or process change from part A by doing the following: 1. Create a narrated multimedia presentation that meets the following criteria: • appropriate for the selected audience • describes the problem to be solved • proposes the change • integrates the following principles of multimedia design:

o effective organization o effective opening and closing o appropriate choice and placement of relevant visuals o effective use of vocalics (i.e., pitch, tone, inflection, volume)

Note: Submit a video recording using Panopto of your narrated multimedia presentation. The video should feature a voiceover of you narrating your multimedia presentation and should not show you speaking, so your webcam should not be enabled. The narration should be no longer than 7 minutes and at least 2 minutes long (suggested length 2–4 minutes). You may use Panopto to record the narration by using screen capture, or you may use another software of your choice and upload the resulting video file to Panopto.

2. Submit a written transcription of the narration for your multimedia presentation. The transcription should meet each of the following criteria:

• accurately represents the information presented in the multimedia presentation • appropriately addresses and enhances the content of the presentation

Note: For instructions on how to access and use Panopto, use the “Panopto FAQ’s” web link provided below, as well as the attached D268 Panopto Instructions document provided below in Supporting Documents. To submit your recording, select the Panopto folder titled “Introduction to Communication Multimedia proposal – RRM1 Task 3 / D268.” Once the recording has been uploaded and processed in

 

 

6/3/22, 9:10 PMWGU Performance Assessment

Page 3 of 5https://tasks.wgu.edu/student/010301588/course/22640006/task/3094/overview

Panopto’s system, retrieve the URL of the recording from Panopto and copy and paste it into the Links option. Upload the remaining task requirements using the Attachments option.

C. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized. This includes source citation for any visual elements used in the digital presentation.

D. Demonstrate professional communication in the content and presentation of your submission.

File Restrictions

File name may contain only letters, numbers, spaces, and these symbols: ! – _ . * ‘ ( ) File size limit: 200 MB File types allowed: doc, docx, rtf, xls, xlsx, ppt, pptx, odt, pdf, txt, qt, mov, mpg, avi, mp3, wav, mp4, wma, flv, asf, mpeg, wmv, m4v, svg, tif, tiff, jpeg, jpg, gif, png, zip, rar, tar, 7z

Writerbay.net

We offer the best essay writing services to students who value great quality at a fair price. Let us exceed your expectations if you need help with this or a different assignment. Get your paper completed by a writing expert today. Nice to meet you! Want 15% OFF your first order? Use Promo Code: FIRST15. Place your order in a few easy steps. It will take you less than 5 minutes. Click one of the buttons below.


Order a Similar Paper Order a Different Paper