SCENARIO: You recently graduated from a CAAHEP-accredited medical assisting program and just passed the certi- fication.

SCENARIO: You recently graduated from a CAAHEP-accredited medical assisting program and just passed the certi- fication examination to earn the CMA (AAMA) credential. You learned a great deal about HIPAA applications in your medical assisting program and are confident that you can apply these regulations in the family practice where you are working. A patient comes to the office today very upset because a message about her laboratory test results was left on her home answering machine, even though she specifically requested in her disclosure consent form that messages only be left on her cell phone. Her mother then called the facility and requested information about her diagnosis. How should assistant report this infraction of the Privacy Rule to the Office for Civil Rights (OCR)? How can this be done? The metho operations (TPO). patient decides to switch physicians because of beradis satisfaction wohntheti management of her personal health informa