TOTAL QUALITY MANAGEMENT

GSCM 326 Total Quality Management

Week 1 Discussion

TOTAL QUALITY MANAGEMENT

Students will discuss the weekly concepts learned in class and assess their applications within the organization they have chosen in week 1. The discussion will cumulatively be carried on to the following week concept. Each student will post an initial discussion post of approximately 75-words. Each student will also respond to at least two other student discussion posts.

What is total quality management (TQM)? Is it something you can install, like a refrigerator? How do you know TQM when you see it?