div nag discussions

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Task1:words:300

Service Transition has several interesting processes that will improve the quality of any IT/IS department such as Knowledge Management, Change Management, Service Asset & Configuration Management, and Release & Deployment Management [and a few others not mentioned].

If you were an IT Manger/Director, which one of these would you try to work on first and explain why you chose that.

Task2:words:300

discuss how the cloud concepts make up the cloud models. Also, discuss the pros and cons of each cloud model.

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