BUS445: Total Quality Management

Your initial post should be at least 250 words in length for each question. Support your claims with examples from required material(s) and/or other scholarly resources, and properly cite any references.

 

Due, Tuesday, June 6, 2015

 

1. Process Management is about continuous improvement.  Discuss similarities and differences between the Deming Cycle Methodology and the Kaizen approach to process improvement.

 

2. Identify several sources of errors as a student, employee, business owner, or in your personal life. Develop/discuss some Poka-Yokes that might prevent them.