101. Suppose that the companyâ??s president decides to develop a policy to increase the companyâ??s.

101. Suppose that the company’s president
decides to develop a policy to increase the company’s commitment to its
employees and then develops a set of procedures to implement this policy. The president is engaged in which management
function?
a) planning
b) organizing
c) leading
d) directing
e) controlling

102. Suppose that a manager sets up a
committee to develop procedures for dealing with company‑wide training needs
and then assigns people to conduct specific training programs. This manager is
engaged in which management function?
a) planning.
b) organizing.
c) motivating.
d) leading.
e) controlling.

103. Suppose a manager starts an
affirmative action program to increase opportunities for minority advancement
and then clearly and convincingly communicates the objectives of the program to
all employees. By doing this the manager gains their support and participation.
This manager is engaged in which management function?
a) planning.
b) organizing.
c) leading.
d) motivating.
e) controlling.

104. When a manager monitors the progress
of an affirmative action program to advance minorities within the corporation,
reviews progress on changes in employee attitudes, calls a special meeting to
discuss problems, and makes appropriate adjustments in the program, the manager
is engaged in which management function?
a) planning.
b) organizing.
c) leading.
d) controlling.
e) delegating.

105. According to the research conducted on
the nature of managerial work, which of the following statements is true?
a) managers work at fragmented and varied
tasks.
b) managers work at an intense pace.
c) managers work long hours.
d) managers work mostly with other people.
e) all of the above.

106. Henry Mintzberg identified a set of
roles that managers perform. These roles are grouped into which of the
following three categories?
a) interpersonal, strategic, and
decisional.
b) strategic, informational, and political.
c) interpersonal, informational, and
decisional.
d) supervisory, authoritarian, and
decisional.
e) supervisory, informational, and
strategic.

107. Which of the following represent
informational roles as identified by Henry Mintzberg?
a) figurehead, leader, and spokesperson
b) monitor, disseminator, and spokesperson
c) negotiator, entrepreneur, and resource
allocator
d) leader, disseminator, and entrepreneur
e) entrepreneur, disturbance handler, and
resource allocator

108. Which of the following descriptions of
Mintzberg’s managerial roles is correct?
a) interpersonal roles include the monitor,
disseminator, and spokesperson.
b) informational roles include the
figurehead, leader, and liaison.
c) decisional roles include the
entrepreneur, disturbance handler, resource allocator, and negotiator.
d) decisional roles include the leader,
disturbance handler and spokesperson.
e) informational roles include the
figurehead, monitor, leader and spokesperson.

109. According to Robert Katz, the
essential skills of management can be grouped into which of the following three
categories?
a) technical, interpersonal, and
informational
b) technical, human, and conceptual
c) interpersonal, decisional, and
informational
d) organizing, planning, and leading
e) leading, decisional, and human

110. According to Robert Katz, all of the
following statements are correct EXCEPT:
a) technical skills are considered
important for supervisors and team leaders who must deal with job-specific
problems.
b) conceptual skills are important for
senior executives who deal with organizational purpose, mission and strategy
issues.
c) technical skills are equally important
for both entry and senior level management positions.
d) conceptual skills are important for
senior executives who must deal with broad, ambiguous and long-term decisions.
e) human skills are consistently important
across all managerial levels.