Analytical decision making Assessment

Analytical decision making Assessment Task 3
Assessment Tasks
Question – answer style assignment –- Submit online to the course site
Word limit – 2000 words – this is a maximum – no minimum word count is required to be met
Contribution to assessment – 30%
You are expected to supply a professional report as would be expected in the workplace. A 10%
penalty (reducing the overall mark) will be applied where answers are difficult to access or identify
due to poor presentation related to either stylistic or technical reasons.
This assignment assesses your ability to calculate and interpret data (analytical skills) plus how
this may feed into management plans or strategies (interpretation of analytical results). Take carful
note of the marks allocated for each part as a guide to the effort required to provide a sufficient
answer that part.
For each question, the course content provides a comparable worked example that will assist you to
construct your answers. See also the online videos available at the Moodle site.
Instructions
• Choose to answer any three questions (from a choice of five).
• Format is open – you may submit using MS Excel (preferred), MS Word, –or use both (or other
similar software).
• Each question contributes 10% towards assessment in the course.
• Submit online at the course site.
• Multiple files are allowed (e.g., MS Excel file and MS Word file). It is recommended that you
use MS Excel exclusively—though take care to make the final answer to each part obvious to
the marker.
• Mark clearly the question and part attempted and include your name or student ID in the files.
• Note the weight of parts within questions.
Question 1
The Endless Point Rest is a popular and friendly family coastal resort. The resort consists of 122 self
contained family style units and 24 hour reception. The pricing policy follows a fixed low rack rate; the
same price on every room. This strategy keeps the guest rolling in and makes the resort the envy of other
local accommodation providers as these establishments are rarely more than half full. The friendly owners
of Endless Point Rest, known as Ma and Pa, have a policy of not charging no shows. As Ma says “if they
can’t come then we got no right to take away their hard earned money and anyway, we want to see them
next time.”
Just today, Ma and Pa’s son Emmet has returned home after completing his business degree. He sits Ma
and Pa down.
“Ma and Pa, we don’t have to be losing money – we’re fully booked every night of the year – and don’t you
see that a no show means the room is lost?” Emmet’s eyes light up. “I can do some calculations and work
out a plan – but we need to overbook!”
“I don’t know Emmet” says Pa, “we still got the room for the next night but I can’t build another one in just
a few hours if too many families show up. And that old tent with holes we used to use for emergencies just
aint so popular anymore. ”
“Leave that to me” replies Emmet.
Emmet’s research has profiled no shows based on a year (365 days) of records: