BCJ4701 Unit 8 Final Exam (March 2019)
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BCJ 4701Criminal Justice Organization and Administration
Unit 8 Final Exam
Question 1 Discuss the advantages and disadvantages of utilizing performance appraisals in guiding employees to perform at a level expected by an agency. Do you think there would be any difference in using performance appraisals for a public criminal justice agency versus a private security firm? Why, or why not?
Your response must be at least 200 words in length.
Question 2 Discuss the importance of nonverbal communication in communicating a message and how nonverbal communication can be improved by the sender to ensure the receiver completely understands the intended message.
Your response must be at least 200 words in length.
Question 3 Explain how criminal justice agencies can apply customer-orientation theory to enhance the quality of services they offer to meet the changing needs of their customers.
Your response must be at least 200 words in length.
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