OPERATIONS MANAGEMENT DQ WEEK 5
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We are exploring the basic concepts of the management of quality and quality control. We examine the history of quality management, quality and the supply chain, total quality management, and quality tools as well as focusing on inspection, statistical process control, and process capability. Please anwser the questions belw…
Doctors’ and dentists’ offices frequently schedule patient visits at regularly spaced intervals. Address the following questions pertaining to scheduling in these environments:
- What problems can this scheduling approach create?
- Can you suggest an alternative approach to reduce these problems?
- Under what circumstances would regularly spaced appointments constitute a reasonable approach to patient scheduling?
- Are there any ethical dimensions of scheduling in this type of situation?
- In what ways are scheduling and quality of service related?
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