Corporate Social Responsibility

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  • Create an 8-10 slide PowerPoint presentation with slide notes that define a CSR issue, explain how the problem affects a local or global community as well as your chosen company, and describe possible sustainable solutions that your chosen company can support.
    Introduction
    In the last assessment, you brought together the knowledge you gathered earlier from your select company’s functional areas to assemble a team to solve a problem. You made a case for establishing the team.
    In this final assessment, you’ll create a PowerPoint presentation to explain how a corporate social responsibility (CSR) problem affects a local or global community as well as your company, and describe possible sustainable solutions that it can support. It’s an opportunity to show your talent and bring together what you’ve learned to present to your CEO. You will apply the knowledge from the chosen company website that you have reviewed and the insights from the scenarios and the assessments you have written earlier to select an appropriate CSR issue for your company to pursue.
    The pandemic and the global recession of 2020 pulled CSR into the spotlight. Issues such as hunger, underemployment, homelessness, disease mitigation, and recovery from environmental hazards often require generous financial and volunteer efforts, such that corporations find themselves contributing in various ways.
    The new reality for companies to consider is that potential employees are often weighing the philanthropic and social-justice contributions of organizations as part of their application process and long-term commitment to a company. Corporations are responding to this changing environment by selecting specific issues or non-profit agencies to support, as well as including their CSR messaging as part of their overall marketing plan.
    Scenario
    Now that you’ve learned about the functional areas of the company through your internship and the company’s focus on teamwork and problem-solving, your manager would like you to lead an effort to select a corporate social responsibility (CSR) issue that the company can adopt and champion over time. You’ve impressed others with your work so far. This is a significant vote of confidence from your manager and an opportunity for visibility from the CEO and even external audiences.  
    For this assessment, you will:

    • Research the CSR efforts of your chosen company.
    • Choose a specific current issue that can be addressed with sustainable solutions.
    • Prepare a short presentation to leadership about the chosen issue and present some sustainable problem-solving actions that the company could take as part of a new CSR campaign. You may use the Assessment 4 Template [PPTX] to help organize your work.
    • Instructions
      Using the template, create an 8–10 slide PowerPoint presentation with slide notes that define a corporate social responsibility issue, explain how the problem affects a local or global community, and describe possible sustainable solutions that the company can support.
      1. In preparation for this assessment, review your selected company website and look for evidence of a social responsibility issue or problem that they have adopted to support in the local, national, or global community. Think about the following questions as you review the website. The interactive activity Corporate Social Responsibility can take you through these first questions and help you get a start on your assessment.
    • Is the company support for the issue financial or is there also a volunteer element?
    • How are employees engaged in the financial or volunteer activities? Are customers able to contribute financially and through volunteering?
    • How is the solution that the company supports sustainable?
    • How does the issue tie to your chosen company’s mission and vision?
    • Note: If you don’t find much evidence of a CSR issue on the website, you can identify one that you feel fits.
      2. Select a corporate social responsibility issue to research. Possible topics include:
    • Workplace diversity, hiring, and equity.
    • Reducing the carbon footprint.
    • Clean energy.
    • Water stewardship.
    • Climate change.
    • Hunger.
    • Digital divide.
    • 3. Narrow the topic down to a specific CSR problem that needs to be solved. Explain how it relates to your chosen company and offer possible solutions that the company can support.
    • Example: 
      • Topic: Water stewardship.
      • Problem: Children’s access to clean drinking water.
      • Possible Solutions: Dig safe wells for local and international communities, support UNICEF clean water project, or contribute bottled water to FEMA for natural disasters.
      • Relates to business: Water is a key ingredient for the product, and the organization has factories in the same states where children need clean drinking water.
    • 4. Next, research the CSR problem. Locate 3–7 reputable resources about the business problem and solutions. The resources you choose will help you to define the focus of your research and writing. Your research should also help you develop possible solutions to the problem. You can find some resources in the “First Steps” resource activity. This activity is linked in the Assessment hub page and counts toward engagement. The interactive activity QuickStart: Business Problems and CSR will also help you to review key aspects of CSR campaigns.
      5. Develop a PowerPoint presentation with 8–10 slides with slide notes on the chosen corporate social responsibility topic and business problem. Organize your content so ideas flow logically with smooth transitions. Remember that the Assessment 4 Template [PPTX] is available to help you with this.
    • PowerPoint presentation slides generally shouldn’t have sentences such as a white paper or memo would but instead should have bullet points that are organized and clearly convey the intent of the presentation.
    • You should still follow APA rules for attributing sources that support your analysis and conclusions in the Notes section of the slides.
    • Use the Notes feature of each slide to explain and expand your bullet points and reference your resources. You have the choice to submit your PowerPoint presentation with extensive notes or with notes plus narration.
    • Your presentation should include one or more slides covering each of the following areas, and you can use slide titles more explicitly related to your chosen topic than are shown below. 
      • Title slide.
      • Introduction (optional).
      • The Problem. 
        • Define corporate social responsibility issue and the related business problem.
      • How the Problem Affects a Community and the Organization. 
        • Explain how the social responsibility problem affects a local, national, or global community and relates to your chosen company
      • Advantages and Limitations of Possible Solutions. 
        • Include at least three possible solutions and briefly summarize them in one slide.
        • Explain the advantages and limitations of each proposed solution for the social problem and discuss each solution’s impact on your chosen company
        • Briefly describe any general aspects of costs, efficiencies, and effectiveness.
      • Recommended Solution. 
        • Recommend a solution for the social problem and explain how it aligns with your chosen company’s business, including its mission and vision.
        • Support a recommended solution to a business problem with relevant evidence and research.
      • Sustainability. 
        • Explain how your recommended solution to the CSR problem will be sustainable into the future.
        • How will the increased sustainability impact profit and customer and employee satisfaction?
        • Supporting evidence (research).
      • Conclusion. 
        • As a summary, justify and support your recommended solution to the CSR problem.
        • Include relevant evidence and sound reasoning.
      • References slide.
    • Planning
      Consider the following as rough guideposts for setting aside the time you need to do your work. You’ll want to adjust these as you learn more about your own pace and working style.
    • Research and Reading: 4 hrs.
    • Interactive activities: 30 mins.
    • Learning presentation technology: 8 hrs.
    • Writing: 8 hrs.
    • Revising: 3 hrs.
    • Requirements
    • Slides: 8–10 slides, not including the reference slide, with no more than 6 bullet points per slide.
    • Resources: Cite at least three resources, including your website, on a reference slide.
    • Template: You may use the Assessment 4 Template [PPTX]to help organize your presentation.
    • Submit for this assessment:
      • Option A: 8–10 PowerPoint slides with extensive notes in the Notes section of the slide.
      • Option B: 8–10 PowerPoint slides with narration recorded directly on each slide and notes in the Notes section of the slide.
    • Competencies Measured
      By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and scoring guide criteria:
    • Competency 1: Explain the underlying principles of successful businesses. 
      • Explain how a recommended solution to a corporate social responsibility problem will be sustainable into the future.
    • Competency 3: Solve business problems using critical thinking and effective decision making. 
      • Explain how a corporate social responsibility problem affects a community and relates to a chosen company.
      • Explain the advantages and limitations of solutions for a social problem and its impact on a chosen company.
      • Recommend a solution for a social problem that aligns with a chosen company.
    • Competency 5: Communicate in a manner that is scholarly, professional, and consistent with expectations for the field of business. 
      • Support a recommended solution to a business problem with relevant evidence.
      • Organize content so ideas flow logically with smooth transitions.

Team Planning Worksheet

Name
Jessica A Mitchell

PART 1: Review the business problem and team member profiles within the Team Planning
Activity. Then fill in the charts below to select the team members for the problem-solving team,
create a team communication plan, and answer the questions about delegating responsibilities and
resolving conflict.
PART 2: Select three members to be part of the team and give the rationale for each of your
decisions. Don’t forget to include the 4th team member assigned by your manager.

Name Current department

Explain the reasons
for including this
specific functional

area in an
organizational team

in terms of the
advantages offered.

What role would this
individual fill on the

team?

Example: Owen
Davidson

Example:
Distribution, Truck
Driver

Example: It is
essential to get the
perspective of the
Operations functional
area and ensure the
supply chain team is
involved in the
problem-solving since
they will be the ones
that will have to
implement the
solution.

Example: Owen is
known as a team
player, and because of
all his connections, he
will be the team’s
information gatherer.

Team Member 1: Jim
Rohn

Sales manager The sales department
is essential because it
will help drive the
sales of Nova 101k
associates.

Management,
recruitment, coaching
and monitoring of the
performance of the
different sales
representatives.

Team Member 2:
Zig Zigler

Accountant Accounting functional
area is needed to help
in budgeting
purposes.

Approve the different
expenses and identify
any potential
variances.

Team Member 3:
Napoleon Hill

Human Resource
manager

It is very important to
get the input of a
human resource
personnel to make
sure that we have the
right talent and skills
needed in the
organization.

Help in the
recruitment process
and also help select
the right candidates to
fill in positions
(Müller et al., 2019).

Assigned Team
Member 4:
Me

Accountant With the leadership
skills obtained during
the internship I will
be able to oversee and
push the company
towards success.

Offer advice on the
different ways that
can be used in the
reduction of costs,
increase of revenue
and the growth of
profits.

PART 3: Create a communication plan that includes recommendations for how the team will
connect daily, weekly, and over the course of the project. Include innovative, reliable technology
strategies where possible. Use proper spelling and grammar. Your plan should be 1–2 paragraphs.

Each day, the team will connect through the use of emails to share documents and important messages.
They will also connect through the use of phone calls when they need to share something urgent to the
team members. At the end of each week there will be zoom meetings where the team members will
update each other on the progress of the project. The zoom meetings will allow the team to ask any
questions they have if they need clarification on their roles (Arandi-Klee et al., 2020). At the end of the
month, a physical meeting will be held at the company where the project team will evaluate the project
and determine any variances that need to be communicated. The team will be free to contact each other
through phone calls and even face to face all through the project if they need any help.

PART 4: Solving the Business Problem and Delegating Tasks

Business Problem
The logistics function (warehousing, trucking, inventory, etc.) is having a problem with channels
of distribution. Some customers have recently complained that their orders are delayed 2-3 weeks,
while others have praised the company for delivering the orders in advance. It will require a
cross-functional team to study and problem-solve the situation.
List the steps to solve the distribution problem and then select team members who could be
responsible for the task based on their business skills and soft skills.

Step Action Team
member(s)

List business skills
from their function

Describe effective
team

characteristics

and explain how
those

characteristics
would support a

team effort
example Identify and define

the problem, gather
information

Owen Example: List
members and their
work-related
strengths that will
help define the
problem.
Example: Owen—
knowledge of
inventory from the
trucking perspective,
understands the
delivery schedule
problems.

List soft skills that
will help
accomplish this
task.
Example: Owen—
understands the
problem from the
customer’s
perspective from
delivery problems.
He is a team
player and can see
all sides of a
problem.

1 Goal setting and
problem definition.

Jim Rohn Has skills in team
leadership and
problem solving. Has
worked with clients
more and
understands their
problems better
(Picciotto, 2020).

Jim Rohn
understands the
problem from the
perspective of the
customer because
he has been
working in sales
for a long time.

2 Budgeting and
estimation of the
costs.

Zig Zigler Has accounting skills
that are needed to
create budget.

Forecatsing and
estimation to help
create a sheet that
shows the
expenses that will
be needed to
correct the
distribution
channels and make
sure customers are
served on time.

3 Hire additional staff
to reduce the delays
and increase
customer
satisfaction.

Napoleón Hill Is known for the
ability to recruit the
best talent and will
be able to get
additional staff to
work in the company
to make sure the
retirement clients are

Recruitment skills
will help attract
the right talent
while the selection
skills will make
sure the candidates
selected are
capable of

served on time. delivering beyond
expectations.

4 Determine the
reasons why the
customers are not
served on time
through a customer
survey.

Assigned team
member

Leadership skills will
help ensure that I can
take charge and
determine what is
causing delays in the
organization.

Customer service
and effective
communication
skills will help
ascertain what is
wrong.

PART 5: Conflict Resolution

Describe strategies that will be used to avoid and resolve conflicts between members of the
team.

 Also consider the consequences of not addressing the conflict.

Use proper spelling and grammar. Your response should be 1–2 paragraphs.

To help avoid conflicts among the team members clear expectations will be set at the beginning
of the project where each team member will know what role they will be expected to perform
and the different functions within the role. A culture of collaboration and a team spirit will be
highly encouraged so that the conflicts between the team are very minimal and each of the
member understands the value of each of the team members (Melin, 2021). Team building
activities will help the team members understand how unique and different the team members
are to avoid offending and annoying each other in the course of the project.Team building
activities will help the team understand the strengths and weaknesses of the team members.

When it comes to the solving of conflicts within the team, mediation will be the best technique
to be used. With mediation both sides of the argument will be given an opportunity to express
themselves and the concerns which they have (Melin, 2021). A neutral person will be used and
in this case the human resource manager will be ideal person to help in the solving of the
conflict. The strategy will be to arrive at a win win situation where none of the team members
will feel as if they have lost. If conflicts are not addressed then the team will not be able to work
together effectively and there will be lack of respect for each other.

PART 6: Conclusion

Summarize how your plan will result in an effective team that will contribute to
organizational success. Use proper spelling and grammar. Your summary should be 1–2
paragraphs.

The plan will have an effective team because it encourages that all the team members respect the
input of each other. When all the team members value the input of one another they will feel
valued and important. The communication plan will make sure that all the team members are
always up to date with the project progress to help enhance productivity. In the meetings the
members will be able to ask any questions which they have and will get clarity on any confusion
they might have. Conflicts will be solved well to promote an understanding that will increase
effectiveness of the team.

References

Arandi-Klee, R., Marks, E., Assaker, A., & Llenas, L. (2020). D7. 1 Dissemination and

Communication plan (DCP)–1st version.

Melin, M. M. (2021). The business of peace: understanding corporate contributions to conflict

management. International Interactions, 47(1), 107-134.

Müller, R., Drouin, N., & Sankaran, S. (2019). Modeling organizational project

management. Project Management Journal, 50(4), 499-513.

Picciotto, R. (2020). Towards a ‘New Project Management’movement? An international

development perspective. International Journal of Project Management, 38(8), 474-485.

  • Team Planning Worksheet

Mission, Vision and Ethics in Organizations

Jessica A Mitchell

School of Business, Technology and Health Care Administration, Capella University

BUS-FPX3007: Developing a Business Perspective

February 7, 2022

From: [email protected]

To: [email protected]

CC: [email protected]

BCC: [email protected]

Introduction

The company website is www.Nova401K.com. Nova 401K associates is a national third-party administration TPA firm focused on providing customized retirement plan design and compliance services for business owners and financial advisors. The purpose of this email is to give Nova 401K recommendations on what they can implement to improve their mission statement, vision statement and code of ethics.

Purpose and Key Elements of Mission Statements

A mission statement describes a company’s existence in a single sentence or short paragraph. it defines the line of business the company is in and its purpose in the industry it also explains what differentiates the company from its competitors. Some of the key elements of mission statements is purpose, capability, inspiration, distinction and legacy. Nova 401K’s case mission statement on their website (www.nova401k.com) is as follows: “Nova 401K associates is a national third-party administration TPA firm focused on providing customized retirement plan design and compliance services for business owner and financial advisors. We serve in this capacity for more than 7500 retirement plans for 401(k), 403(b) and defined benefit plans representing in excess of $9 billion of retirement plan assets you will not find the more capable TPA firm in the country.” (www.nova401k.com)

Purpose and Key Elements of Vision Statements

A vision statement describes the company’s purpose, what the company is striving for and what it wants to achieve. It also is an inspirational statement of an idealistic emotional future of a company. The vision statement gives them the chance to articulate the characteristics that influence the organization’s strategy. Some of the key elements of a vision statement is showing that your company is unique from competition, reflects organizational values and defining the organization’s direction. Nova 401K’s vision statement is: “We get it. We listen. We communicate.” (www.nova401k.com)

Purpose and Key Elements of a Code of Ethics

A code of ethics sets out and organizations ethical guidelines and best practices to follow for honesty integrity and professionalism. For members of an organization violating the code of ethics can result in sanctions including termination. The key elements of a code of ethics is integrity, using good judgment, honesty, responsibility and self-discipline. Nova 401K does not have a code of ethics listed on their website; hence I would recommend that they add one. The code of ethics should be directed towards all stakeholders, leadership, employees and customers to show employees that you are a responsible company, show customers that you value integrity and to provide a clear point of reference when enforcing corrective action.

Evaluation of Statements

The mission statement on Nova 401k’s website explains the company’s purpose which is providing customized retirement plan design and compliance service services for business owners and financial advisors. This mission statement supports the company’s goals by giving the reader the purpose of their business. Their vision statement is: “We get it. We listen We communicate.” (www.nova401k.com) It is to the point. I would replace we get it with we understand. In my opinion we get it sounds too simplistic. There is no code of ethics listed on the website. I would suggest that Nova 401k add that.

Elements to Include on the Mission, Vision, and Ethics Web Page of the Company Website

The first element that I would change on a website is the cartoon figures with a chart I would replace that with families, employees and business owners smiling showing their gratitude for their retirement plan. I believe when clients see the images of real people being happy with their retirement plans, they would want to sign up. The second element that I would change is adding a code of ethics to their website. The code of ethics shows customers that you value integrity and you are a responsible company. These two elements could support the business goals by showing potential clients that they are a serious organization, therefore giving them the respect that they deserve and adding more clients to their portfolio.

Conclusion

The mission statement helps the company create a core identity and develops purpose. It establishes the basis for everyone involved in the business. The mission statement also attracts talent. Talented people would like to be apart of the organization when they see how clear and focused the business model and goals are. The vision statement describes the company’s purpose, what the company is striving for and what it wants to achieve. A code of ethics sets out an organization’s ethical guidelines and best practices to follow for honesty, integrity and professionalism. The suggested elements for the website would make it more appealing to the viewers. The images of families, business owners and employees being elated would show that they made the right choice choosing Nova 401k. The code of ethics statement would make the company appear to be more trustworthy and moral.

References

Essential Components of a Vision Statement (With Examples). (n.d.). Indeed Career Guide. https://www.indeed.com/career-advice/career-development/components-of-a-vision-statement

Four Reasons Why Business Needs a Code of Ethics – Whistleblower Security. (n.d.). Blog.whistleblowersecurity.com. https://blog.whistleblowersecurity.com/blog/four-reasons-business-needs-code-ethics

The 5 Key Elements of a Mission Statement. (2016, August 16). Agile & Co. https://agileandco.com/blog/the-5-key-elements-of-a-mission-statement/

What is the purpose of code of ethics? – Blog that helps in education. Wade, L. (2021, December 21). Lynniezulu.com. https://lynniezulu.com/what-is-the-purpose-of-code-of-ethics/

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What is the purpose of a vision statement? (n.d.). Psichologyanswers.com. Retrieved February 7, 2022, from https://psichologyanswers.com/library/lecture/read/323835-what-is-the-purpose-of-a-vision-statement#0

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