Write a 3,000 word paper explaining what continuous improvement means in the context of organisational success.
- the concept can and should be applied
- it is possible to lead continuous improvement systems and processes opportunities for improvement can be managed to provide benefits for an organisation
Outline how you, as an organisational leader, would gather information about continuous improvement needs and would contribute to and implement continuous improvement initiatives.
What actions would you take to ensure that employees in the organisation understood the need for improvement and were able to cope with the accompanying changes?
Use work based examples or scenarios to support your answer. Tables, graphical diagrams, charts or statistical information can be included if relevant.
The ideas presented in your paper need to be logically sequenced, relevant to the topic and should provide evidence of wider reading. Quotations and references should be correctly cited in the text and referenced (Harvard referencing system) at the end. If necessary consult with your assessor regarding the referencing and citation process.
If you are currently employed and if you can verify that these are entirely your own work, you might submit a combination of the following:
- written reports on continuous improvement analyses, idea development, plans and plan implementation
- a portfolio of evidence showing a range of continuous improvement activities in which you were involved, and their outcomes
- evidence that you communicate and collaborate with others, encourage input from employees, understand the risks associated with innovation, can conduct a cost–benefit analysis and can implement, monitor and review improvement plans
- performance review results relevant to participation in and management of continuous improvement
- notes and electronic data related to presentations you have made, informing other staff about continuous improvement initiatives
- documentation relevant to training, coaching or mentoring processes that you have utilised to help staff participate in continuous improvement