INFORMATION GOVERNANCE

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Data Architecture

Data architecture comprises the design and maintenance of the enterprise information architecture. This includes development and implementation of policies, standards, processes and methodologies for identifying and defining what information is collected, and how it is stored, standardized and integrated throughout the enterprise. Data architecture activities include the development, use, and maintenance of artifacts such as diagrams of business processes and data flows and data models that support information systems development and maintenance.

Data architecture management is the foundational component for any information system. The artifacts produced from data architecture activities, such as use cases, DFDs, and data models, guide the remainder of information systems development.

Data architecture management, however, does not stop with systems development. It is an ongoing process. The artifacts produced from the requirements analysis stage live on past system implementation, and they play a vital role as communication documents for developers who make changes and upgrades to an information system at a future time.

            Ensuring that organizations have quality data starts with the beginning of the SDLC. If business and end user requirements are not adequately identified, documented, and translated into meaningful and accurately documented artifacts that guide the rest of the development cycle, then the developmental effort runs the risk of producing systems that have accessibility, usability, reliability, and data quality problem.

The following are among the functions of data architecture management:

  • Establish standards, policies, and practices that support data architecture management functions
  • Develop quality control metrics and practices for data architecture management
  • Apply techniques, tools, and documentation such as, interview, observation, document analysis and Joint Application Development, for identifying and gathering functional and non-functional system requirements
  • Apply techniques and tools such as use cases, data flow diagrams, and entity relationship diagrams for analysis of current and proposed systems
  • Develop, maintain, and update conceptual, logical and physical database models
  • Create, maintain, and update the data dictionary containing all metadata entity names, attributes, and relationships

 

Systems Development Life Cycle

The chapter covers the first two stages, system initiation and requirements analysis, of the SDLC in detail. This document covers the remaining SDLC stages.

Refer to textbook page 107 for an explanation of the following:

· System Initiation

· Requirements Analysis

· System Design

· System Construction

· System Acceptance

· System Implementation

System Design Phase

When the requirements analysis phase has been completed and the functional requirements identified, the system is designed. The systems design phase provides the design or blueprint for the technical solution for the proposed system. The design phase describes how the system should function. This includes how:

· Users interact with the system and the types of user interfaces they need

· Components of the system interact with each other and existing application programs

· The data model for the system integrates with existing data models

· The application will be programmed

· The technical environment for the system will be prepared

· System testing will be conducted

· System migration will be handled

A special technical team is assigned for the system design phase. One of the first steps is to assess the existing technical infrastructure and capabilities and to attempt to leverage these as much as possible. However, the team may discover that new technology platforms are required to support the new system. Items such as data access and storage, runtime and batch time requirements, reporting, archiving, security and auditing, and interface development are identified.

An important part of the design phase is to specify design standards. Among these standards are specifications for naming conventions, programming techniques, screen formatting and graphical user interface design, report generation, application navigation, documentation formats, and application testing. Configuration management standards that prescribe the way changes to the software are tracked and how backup and recovery procedures are handled are also specified. Design standards would fall under data governance policies and procedures.

The logical data model is transformed into a physical data model. Physical database repositories are created to handle the application. In designing the physical database, designers take into consideration items such as how the data is used, number of users expected to access the database simultaneously, anticipated peak user loads, and retention requirements.

During this phase, prototypes of the system are often developed. The prototypes address aspects of the system such as screen and usability design, navigation, controls such as buttons, and presentation and report styles. Prototypes help the end user assess the functionality of the system. It is easier and less costly to make adjustments and refinements in this stage than in construction and implementation states.

The output of this phase is a technical architecture document that specifies the hardware, software, database, and tools and peripherals needed, performance requirements of the system, technical risks, and data and code migration plan.

System Construction

System construction includes all of the activities required to build and test the system. Training materials and system documentation are also developed during this stage. Individual components and utilities of the system are developed and then are tested individually by the construction team using test scripts to ensure functional requirements are met. Test scripts identify the function and technical requirements the system must perform and expected outcomes. Any deviations from the specifications are noted, examined, and corrected. Once each module is tested, then the technical team initiates integration testing. Integration testing is an iterative approach. It involves adding module after module to the system and testing each successive addition to ensure that technical and functional requirements are met. A final end-to-end system test is then performed with all modules and utilities.

System Acceptance

After system construction, the system is handed over to the end-users and the project team to validate that it meets all of the functional requirements identified during requirements analysis. An acceptance test plan is developed and used to assess the system operation. This stage of the SDLC is critical because it is the last opportunity to identify and correct defects prior to the system going into production. Emphasis is placed on testing the application and the data. Data throughput, manipulations, and load should be thoroughly tested to ensure that expected outputs are produced. The system acceptance environment should be as close as possible to the actual production environment and the testing team composed of representatives from all end user roles that will be using the system.

System Implementation

System implementation includes the deployment of the system and its continuing maintenance. The project team develops detailed implementation plans. Unlike other SDLC stages, the implementation stage affects real business operations. Errors or missteps during this stage can have a potentially catastrophic impact on the business. Training end users is a significant part of this stage of the life cycle.

Several different approaches may be used for implementation. Each has its own risks and costs. These approaches are called parallel, phased, and direct conversion. Frequently, a new implementation is replacing an older system. When this is the case, a parallel approach may be used. This involves running both the old and the new systems until the managers and technical staff are confident that the new system is functioning as intended. This approach is costly and can be confusing to staff, but it ensures that a backup system would be available if needed.

A second approach is the phased approach. The phased approach is usually implemented in one of two ways. In one approach, portions of the new system are implemented over time, usually module by module, instead of installing the entire system at once. This allows for easier identification and remedy of any defects found by the user and technical teams. The system can also be phased in location by location. In this approach the entire system may be implemented in one or a few units at a time rather than implementation occurring throughout the entire organization. This approach limits the impact of any defects and risks to a smaller segment of the business.

The final approach is called a direct cutover, where the entire system is implemented on a specified date throughout the organization. This approach is risky but can work if there was sufficient testing and if there are adequate backup and recovery procedures in place.

Implementation also involves ensuring that the system is meeting all functional and technical requirements. Evaluation scripts are developed and used to identify any lingering defects.

Once all evaluation is completed, the system is considered to be operational and enters the maintenance phase. The responsibilities for the system are then turned over from the implementation team to a maintenance team.

Chapter 6

Data Architecture Management

St. Rita’s EIM Team Questions

What falls within the scope of architecture management?

What is the data life cycle and how does it fit within data architecture management?

What are system development methods?

How is data governance (DG) applied to data architecture management?

Life Cycles for Managing Systems development

Managing Systems Development

Project management life cycle

Systems development life cycle (SDLC)

Systems Development life cycle (SDLC)

Systems Development Life Cycle

Systems Development Life Cycle

System initiation

The business case and project solution  are validated to ensure they meet business needs

Resources including staff, budget, and time are identified

Project schedule is developed

Final approval by authorizing authority

Systems Development Life Cycle

Requirements analysis

Business requirements that the system will support are identified

Accomplished by business analysts and end users identifying current business processes (the “as-is” system), determining what improvements or changes need to be made to the current processes, and identifying the characteristics and functions of the new (“to-be”) system

Development of artifacts such as data flow diagrams, data models, and use cases

This slide can accompany the Student Workbook section for chapter 6.

8

Systems Development Life Cycle

System design

Functionalities and processes are translated   by the project team into a technical design or architecture and includes:

Identifying the hardware and system software

Creating the physical database, security strategy, and performance requirements

Prototyping system components  

This slide can accompany the Student Workbook section for chapter 6.

9

Systems Development Life Cycle

System construction

The activities required to build and test the system including:

Building and testing the individual system components

Integrating and testing the components as a whole

Producing user and technical documentation

This slide can accompany the Student Workbook section for chapter 6.

10

Systems Development Life Cycle

System acceptance

The system is validated  (tested) by the  project team and end users to determine if it meets all of the functional and technical specifications; this may include:

System walk-throughs

Manual and automated testing

Revision of technical and user documentation

This slide can accompany the Student Workbook section for chapter 6.

11

Systems Development Life Cycle

System implementation

System deployment into the real world environment and includes:

User education

Putting the system into production

Transitioning ongoing support and maintenance of the system to the appropriate units of the organization  

This slide can accompany the Student Workbook section for chapter 6.

12

System initiation

Example System Initiation Process

SDLC Development methods

SDLC Development Methods
Waterfall Method

Oldest development method

Implemented sequentially

Benefits

All planning done before software development

Minimizes scope creep

Disadvantages

Time delay to deployment

Costs of redesign

Minimal end user input

SDLC Development Methods
Parallel Method

Project divide into sub-projects that are developed and implemented parallel with each other

Benefit

Reduces development time

Disadvantage

May introduce integration problems if development of each subpart is developed completely independent

SDLC Development Methods
Validation and Verification Model

Also called V-model

Integrates testing design with all the life cycle stages

Benefits

Overall quality of system improves

Disadvantage

Retains rigidity of waterfall method

Rapid Application Development Methods (RAD)

A group of developmental methodologies that address the long development time problem

Goes through the analysis, design, construction, and acceptance stages of the SDLC quickly and gets essential parts of the system to the end user as soon as possible

Uses a combination of tools and techniques to move through the SDLC stages quickly

RAD Methods

Iterative method

Prototyping

Spiral method

Agile development

Requirements analysis

Requirements Analysis

The set of processes used for identifying what function(s) an information system must perform and how it is to provide them

Fundamental building block of all information systems

The most difficult step in information systems development, and most defects originate in the requirements analysis and design phases

Requirements Analysis
Gathering Techniques

Document analysis

Observation

Interviewing

Joint application development (JAD)

Requirements Analysis
Outputs

Group of key artifacts that guide the system’s design and construction that include:

Data flow diagrams

Process flow diagrams

Use cases

Data models

Functional specification documents

data ARCHITECTURE DOCUMENTATION

Data Architecture Documentation

Tools, techniques, and documentation strategies are used to provide discipline, structure, communication, and integration among analysis tasks

Documents produced are called artifacts

Artifacts are crucial for communication between the development team and stakeholders and providing documentation for future changes

Data Architecture Documentation
Use Cases

Technique used  by analysts for capturing and documenting user requirements

Identify and clarify the interactions between an end user and the proposed system

A story of the steps or actions that are taken between a user and a system to achieve an end result   

Data Architecture Documentation
Use Cases

Use case types

Essential use case (business use case)

Describes the business process and interaction of the end user with the system without specifying any technology details

System use case

Provides the technology and operational details of the system and is used by the technical staff

Data Architecture Documentation
Use Cases

Differing format types

Common elements

Use case name specified by a verb or verb phrase

End users identified by label “actor”

Section that identifies main steps performed

Extension or variation section describing alternate flows or actions

Sample Use Case Documentation

Data Architecture Documentation
Data Flow Diagram (DFD)

A visual process model used to model the processes, flow, and transformation of data in a system.

Used to model “as-is” and “to-be” system processes

Provides the opportunity to assess differences in “as-is” and “to-be” systems

Data Architecture Documentation
Data Flow Diagram (DFD)

Developed  from use cases or created directly from the results of requirements gathering

Shows a system’s functionality at a high level

Logical DFDs

Describe processes from a business view

Physical DFDs

Describe system technical details

Data Architecture Documentation
Data Flow Diagram (DFD)

DFD components

External entity (EE)

A person, company, agency outside the organization or system under discussion (SuD)

Process

Any activity performed electronically or manually

Data flow (DF)

Any input to or output from processes or data stores

Data store (DS)

Organized collection of data, such as database or file

Data Architecture Documentation
DFD Notation Styles

Data Architecture Documentation
DFD Modeling

Consists of a set of hierarchical DFD diagrams

Sequentially breaks down a process to its most basic parts

Context diagram consists of the highest-named process or system and includes the EE and the data that flows from and to the process

Level 0 and successive diagrams provide specifics about the sub-processes composing the main process in the context diagram

DFD Context Diagram

DFD Level 0 Diagram

Data Architecture Documentation
Data Model

Data model purpose

Describe the things about which an organization wishes to collect data

Convey this meaning to:

End users

System designers

Technical staff

Use as basis to design and construct actual system

Data Architecture Documentation
Data Model

Entity Relationship Diagram (ERD)

One of the most common of data modeling methods

Used for modeling relational databases

Models entities, attributes, and relationships

Data Architecture Documentation
Data Model

Data model includes

Entities

A person, place, thing, or event

Attributes

Describe an entity

Relationships among entities

Data Architecture Documentation
Data Model

Types of data models:

Conceptual

Logical

Enterprise

Physical

Data Architecture Documentation
Data Model

Conceptual data model

The highest representation

Includes entities in a business and the relationship among them

Does not contain attributes of entities

Precedes development of the logical data model

Data Architecture Documentation
Data Model

Logical data model

A representation of the logical organization of the data, usually for one system or subject area of the business

Does not reference any technical details such as how the data are stored, indexed, retrieved, or manipulated

Data Architecture Documentation
Data Model

Enterprise data model

A logical data model that is a representation of the logical organization of enterprise data showing overlaps between enterprise systems

Data Architecture Documentation
Data Model

Physical data model

Represents how the data are physically stored in the database

Based on the logical data model

Includes the tables and columns and metadata such as data type and field length

Data Architecture Documentation
Data Model Example

Database Structures

Flat file

Hierarchical

Network

Relational

Object-oriented

Database Structures

Flat file structure

First type of database structure

Files are not structurally related to each other

Create data redundancy, consistency, insertion, and update problems

Database Structures

Hierarchical structure

First appeared as a commercial product in the mid-1960s

Tree structure based on the concept of “parent” and “child” relationships

Strength is its ability to traverse a hierarchy very quickly for data retrieval

Random access to data across patients, non-routine, and ad hoc queries can be extremely slow

Database Structures

Network structure

Remedies problem of slow data across entities of hierarchical structure by allowing more than one parent table to share child tables

Drawback is that if the logical data model changes, the physical structure of the database is not easily modified

Database Structures

Relational structure

The most prominent architecture used today

First developed in 1960’s and based on relational algebra

Makes many improvements in data management over the flat file, hierarchical, and network models

Provides structure to establish relationship among files

Database Structures

Relational structure benefits

Enables quick access to data

Permits flexibility in changing database structure

Accommodates the use of complex queries to retrieve data

Ensures propagation of data changes throughout the database

Offers data integrity controls

Allows efficient modification and development of application programs

Provides standard query language (SQL)

Database Structures

Object Oriented (OO) Structure

Developed to deal with increasingly complex data types such as graphics, engineering designs, spatial, and audio-visual data

Combines the concepts of the hierarchical database and object-oriented programming

Combines the attributes (the data) and the programming code (methods) in an object

Benefits: Modularizes and permits reuse of the object by different parts of the system

Case tools

Data Architecture Documentation
CASE Tools

Computer assisted software engineering (CASE) tools

Support documentation and communication aspects of the SDLC

Integrate tasks throughout the life cycle stages

Categories include visual aids, prototypes, data dictionary (DD) development, analysis, design, and code generation tools

Data Architecture Documentation
CASE Tools

Upper CASE tools

Support the analysis phase

Such as DFDs, data process diagrams, use cases, logical ERDs

Lower CASE tools

Support design and implementation

Such as physical ERDs, screen designs, prototypes, and code generation

Data Architecture Documentation
CASE Tools

Benefits

Reduced time to complete analysis and development tasks

Decreased analysis and developmental costs

Better documentation than manual processes

Disciplined development approach

Higher software quality

Improved communication among developers and other stakeholders

Shared project and system documentation repository

CASE Data Entry Screen Example

Data Architecture Documentation
Data Dictionary

The central repository for information about

Tables, attributes, and relationships

Includes metadata such as:

Data definitions, default values, validation criteria, and messages

Used by analysts, programmers, and end users to understand the system

Strict naming conventions for tables, attributes, and relationships should be established

Applying DG to data architecture management

Data Architecture DG

Develop, update, and maintain data models and data model policies and standards

Define roles, responsibilities, and accountabilities for data architecture management

Develop, maintain, and evaluate policies and standards for requirements analysis

Develop and maintain data artifacts and standards

Develop and implement a quality control program and metrics for data architecture management

Introduction

Developing of an information system may fail.

There are many factors that must be considered and come together in order to develop a successful information system.

The SDLC = Systems Development Life Cycle is one approach to reduce the risk of failure.

What do businesses build information systems?

How does the business though when it is time to replace the old information system with a new one?

Typically: workers will request new systems to help them perform their work.

1

The System Development Life Cycle

What is an information system (IS)?

Hardware, software, data, people, and procedures that work together to produce quality information

System—Set of components that interact to achieve common goal

Businesses use many types of systems

The System Development Life Cycle

What are the phases of the system development cycle?

Phase 1. Planning

Phase 2. Analysis

Phase 3. Design

Phase 4. Implementation

Phase 5. Support

Review project requests

Prioritize project requests

Allocate resources

Identify project development team

Conduct preliminary investigation

Perform detailed analysis activities:

Study current system

Determine user requirements

Recommend solution

Acquire hardware and software, if necessary

Develop details of system

Develop programs, if necessary

Install and test new system

Train users

Convert to new system

Conduct post-implementation system review

Identify errors and enhancements

Monitor system performance

There are literally hundreds of activities associated with each phase of the SDLC

Such activities include:

Determining budgets

Gathering systems requirements

Documentation

Modeling

3

Arrange tasks into phases (groups of activities)

The System Development Life Cycle

What are guidelines for system development?

Involve users (anyone for whom system is being built)

Develop clearly defined standards (procedures company expects employees to follow)

The System Development Life Cycle

Who participates in the system development life cycle?

The System Development Life Cycle

What is a systems analyst?

Responsible for designing and developing information system

Liaison between users and IT professionals

The System Development Life Cycle

What is the project team?

Consists of users, systems analyst, and other IT professionals

Formed to work on project from beginning to end

Project leader—one member of the team who
manages and controls project budget and schedule

The System Development Life Cycle

What is feasibility?

Measure of how suitable system development will be to the company

Operational feasibility

Schedule feasibility

Four feasibility tests:

Technical feasibility

Economic feasibility (also called cost/benefit feasibility)

The System Development Life Cycle

What is documentation?

Includes reports, diagrams,
programs, and other deliverables

Collection and summarization
of data and information

The System Development Life Cycle

What are six data and information gathering techniques?

Review documentation

Observe

Questionnaire

Interview

Joint-application
design (JAD) session

Research

The System Development Life Cycle

What are some reasons to create or modify an information system?

Competition can
lead to change

To improve
existing system

Outside group may
mandate change

To correct problem
in existing system

The System Development Life Cycle

What is a request for system services?

Formal request for
new or modified
information system

Also called
project request

The System Development Life Cycle

What is the planning phase?

Begins when steering committee receives project request

Steering committee—decision-making body for the company

Function of committee:

Review and approve project requests

Allocate resources

Form project development team for each approved project

Prioritize project requests

Planning phase – involves determining a solid plan for developing your information system.

The three of the most important activities involved during the planning phase:

Identify and select the system for development

Set project scope

Develop project plan

13

The System Development Life Cycle

What is the analysis phase?

Conduct preliminary investigation, also
called feasibility
study

Perform detailed analysis

The System Development Life Cycle

What is the preliminary investigation?

Determine exact nature of problem or improvement and whether it is worth pursuing

Findings are presented in feasibility report, also known as a feasibility study

The System Development Life Cycle

What is detailed analysis?

Sometimes called logical design

2. Determine user’s wants, needs, and requirements

3. Recommend solution

1. Study how current system works

The analysis phase involves

The end users

The IT specialists

Working together to understand and document the business requirements for the system.

16

Presented to steering committee, which decides how system will be developed

The System Development Life Cycle

What is the
system proposal?

Assesses feasibility
of each alternative solution

Recommends the most feasible solution for the project

The System Development Life Cycle

What are possible solutions?

Buy packaged software—prewritten software available for purchase

Outsource—have outside source develop software

Write own custom software—software developed at user’s request

Vertical market software—designed for particular industry

Horizontal market software—meets needs of many companies

The System Development Life Cycle

What is the design phase?

Acquire hardware and software

Develop all details of new or modified information system

The primary goal of the design phase

Build the technical architecture required to support the system.

This includes

Design of the technical architecture

Design system models.

19

Visit vendors’ stores

The System Development Life Cycle

What is needed to acquire new hardware and software?

Identify all hardware and software requirements of new or modified system

Surf Web

Read print and online trade journals, newspapers, and magazines

Talk with other
systems analysts

Technical architecture –

Defines the hardware, software, and telecommunications equipment required to run the system.

The final architecture must meet you needs in terms of

Time

Cost

Technical feasibility

Flexibility

It is important to ensure that the final architecture meet

Current system needs

Future system needs

20

The System Development Life Cycle

What are three basic documents used to summarize technical specifications?

Less formal method that uses standard form to request information about product or service

Vendor quotes price(s) for listed product(s)

Vendor selects product(s) that meet(s) your requirements and then quotes price(s)

Identifies product(s) you want

Request for information (RFI)

Request for proposal (RFP)

Request for quotation (RFQ)

The System Development Life Cycle

How do systems analysts test software products?

References from vendor

Talk to current users of product

Product demonstrations

Trial version of software

Benchmark test measures performance

The System Development Life Cycle

What is a detailed design?

Includes several activities

Database
design

Input and
output design

Program
design

Detailed design specifications for components in proposed solution

The System Development Life Cycle

What is a mockup?

Sample of input or output that contains actual data

The System Development Life Cycle

What is a prototype?

Working model of
proposed system

Beginning a prototype too early may lead to problems

The System Development Life Cycle

What is computer-aided software engineering (CASE)?

Software tools designed to support activities of system development cycle

Convert to new system

The System Development Life Cycle

What is the implementation phase?

Purpose is to construct, or build, new or modified system and then deliver it to users

Train users

Install and test new system

Develop programs

Implementation phase

Bringing the system into life by placing it in the organization

During this phase

You distribute the system to all of the knowledge workers and they begin using the system to perform their everyday jobs.

You create User documentation

Highlights how to use the system.

You perform training to the employees to use the system

27

The System Development Life Cycle

What are the three types of tests performed by system developers?

Verifies application works with other applications

Systems test

Integration Test

Unit Test

Verifies each individual program works by itself

Verifies all programs in application work together

Testing is critical

Must have test plans

28

The System Development Life Cycle

What is training?

Showing users exactly how they will use new hardware and software in system

Online training – runs over the Internet

Workshop training – is held in a classroom environment and lead by an instructor.

29

The System Development Life Cycle

What is the support phase?

Conduct post-implementation system review—meeting to find out if information system is performing according to expectations

Identify errors

Identify enhancements

Monitor system performance

Provides ongoing assistance after system is implemented

Once the system is in place you need to provide support

Build a help desk to support the system users.

Provide an environment to support system changes.

30

The Practice Side: Case Study

The data model was key

A community hospital purchased a new automated MPI system. The hospital selection and implementation team had conducted a requirements analysis and obtained a data model of the new system from the vendor. The team conducted a walk-through of the conceptual data model from the vendor and determined that it met all of the hospital’s requirements. The hospital scheduled the conversion from the old to the new system to occur overnight when activity was minimal. System technicians loaded all of the MPI data from the old to the new system without incident.

The next morning when registration clerks attempted to access information from the MPI for patient clinic visits and admissions to the hospital, they could not retrieve correct patient medical record numbers. The new system was immediately shut down and technical personnel had to convert back to the old system until the problem was identified. A major concern was that the new system might corrupt other downstream systems that relied on MPI data, such as laboratory, R-ADT, and radiology systems.

An immediate investigation took place to identify the problem. It was discovered that the new system allocated 7 characters for the medical record number when the actual medical record number was eleven characters long. During conversion, medical record numbers were truncated in the new system and trailing digits were added to the next medical record number. During a debriefing of the situation, the implementation team recognized that while the conceptual data model met functional requirements, it did not provide sufficient detail about entity attributes such as field type and length. A major breakdown in the team’s analysis was not comparing the new system physical data model to data model in the old system. An underlying problem was that there was no physical data model for the old system.

Questions

1. What governance standards might be applied to ensure that this kind of problem would not occur again?

2. Since the hospital did not have a data model for the old system, what options might they have used to ensure that the new data model met their requirements?

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