lean six sigma_analysis phase
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In this phase, you will prepare several of the critical problem root cause identification tools commonly used in the Six Sigma Process.
- Prepare a Fishbone Diagram, listing the inputs to the process variability. In addition to the diagram itself, a description of each input and why it is important.
- Prepare Pareto Charts for the data you are being provided.
- Housekeeping Survey
- Guest Data
- Discuss the change(s) you are proposing to the process, and WHY you are making this change(s).
- Prepare a REVISED Flowchart of the process with the changes incorporated.
- Prepare a Standard Operating Procedure (SOP) to be used by the Front Office/Houskeeping departments to implement the changed processes.)
- 4 pages
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