chat while also providing useful guidance to avoid potential problems

Question:

You have been asked to draft a corporate usage policy regarding the use of instant messaging. The policy should encourage the use of IM and chat while also providing useful guidance to avoid potential problems. What would you say in the policy?

Instructions:

Need minimum 500 words

In APA format (Times new roman, font size 12)

Need minimum 3 APA references

No Plagiarism please