Resource: Ch. 14 Case Study: Conflict-Handing Styles in Organizational Behavior in Health Care (2nd ed.)
Choose two scenarios from the Conflict-Handing Styles section and write a 700- to 1,050-word response to the questions provided at the end of each scenario.
Using the scenarios: 1) Identify a problem-solving model that could be used in the situation and leadership qualities that may be involved. 2) Describe a process that the leader may need to use to promote change within this organization after a situation like this has occurred.
Discuss with your classmates.
Format: A cover page is required. Use a heading for each scenario selected. Use headings to clearly identify the problem solving model and the process that that you used to promote change. A formal introduction and conclusion is not required.
References and citations are required.
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