IFSM300 stage 1,2,3,4 – Feb 2018

Stage 1: Background and Organizational Analysis

 

Before you begin work on this assignment, be sure you have read the Case Study on Chesapeake IT Consultants (CIC).

Overview

 

As a business analyst in the Chief Information Officer’s (CIO’s) department of Chesapeake IT Consulting (CIC), you have been assigned to conduct an analysis, develop a set of system requirements and recommend an IT solution to improve the hiring process for CIC. This work will be completed in four stages, and each of these four stages will focus on one section of an overall Business Analysis and System Recommendation (BA&SR) report to be delivered to the CIO.

 

Section I: Strategic Use of Technology (Stage 1) – The first step is to look at the organization and explain how an IT system could be used to support CIC’s strategies and objectives, and support its decision-making processes.

 

Section II: Process Analysis (Stage 2) – Next you will evaluate current processes and workflow and explain how CIC can use IT to improve its processes and workflow.

 

Section III: Requirements (Stage 3) –Then you will identify key stakeholder expectations for the new technology solution to support CIC’s hiring process and develop a set of requirements.

 

Section IV: System Recommendation (Stage 4) – Finally, you will review the provided Vendor brochure for a proposed solution and explain how it meets the requirements and what needs to be done to implement the system within CIC.

 

The sections of the BA&SR will be developed and submitted as four staged assignments. In stages 2, 3 and 4, you will also incorporate any feedback received when the previous stage was graded to improve the effectiveness of your overall report and then add the new section to your report. At the end of the course, you will submit a complete BA&SR document that includes all the sections and changes that resulted from previous feedback. Part of the grading criteria for Stage 4 submission includes addressing previous feedback to improve the final report.

 

Assignment – BA&SR: Introduction and Section I – Strategic Use of Technology

 

Write an appropriate Introduction to the entire BA&SR Report (guidelines are provided below). Section I of the BA&SR document contains an organizational analysis and identifies ways in which information systems can help CIC, the organization in the case study, meet its strategic goals and meet the information needs of various levels of management.

 

Using the case study, assignment instructions, Course Content readings, and external resources, develop your Introduction and Section I: Background and Organizational Analysis. To start, review the Business Perspectives Module (week 1 content), particularly the sections that describe the example of Booz Allen Hamilton, a services company with a business model similar to that of CIC in the case study. The case study tells you that the executives and employees at CIC have identified a need for an effective and efficient hiring system. As you review the case study, use the assignment instructions to take notes to assist in your analysis; in particular, look for objectives to support the strategies in the table below, and decisions that the various individuals make in the hiring process as expressed in the “interviews.”

Use the outline format, headings and tables provided and follow all formatting instructions below. For Stage 1, create a title page and reference page that will be used for all 4 stages.

 

Apply specific information from the case study to address each area.

 

Introduction

 

Begin your report with a clear, concise, well organized introduction to explain why you are writing and what is to come. This should briefly set the context for CIC – business purpose, environment, and current challenges related to hiring. Then specifically provide what is to come in the full report (not just Stage 1). Keep your audience in mind – this is an internal report for the CIO of CIC. Provide an introduction in one paragraph that engages the reader’s interest in continuing to read this report.

I. Strategic Use of Technology

A. Organizational Strategy – Briefly describe the organizational strategy using the Business Strategy statement and information from the Case Study, and explain how a new hiring system would support that strategy. (Use two to three strong sentences that explain how the system would support the strategy and justify your position with specifics from the Case Study.)

B. Competitive Advantage – Explain how and why CIC can use the new hiring system to increase its competitive advantage. Your explanation should demonstrate your understanding of what competitive advantage is as well as how improving the hiring process will help achieve CIC’s competitive advantage. Include how CIC can use the type of data/information that will be in the hiring system for strategic advantage. (Paragraph of 2-3 sentences)

C. Strategic Objectives– Review the four Strategic Goals in the Strategic Plan section of the CIC Case Study. The CIO has asked you to come up with an example of an objective to meet each goal and explain how a new hiring system would help achieve that objective. As you can see from the example provided in the table below, an objective is a statement that is clear (not vague) and is something that can be measured or evaluated to determine whether it has been met or not. First, insert an introductory opening sentence for this table. Then, for each of the rows listed below, complete the table with the requested information. (Provide an introductory sentence and copy the table. Create an Objective for each of the 3 remaining Goals and explain using 2-3 sentences for each.)

 

Strategic Goal

(from case study)

Objective

(clear, measurable and time-bound)

Explanation

(2-3 sentences)

Increase CIC Business Development by winning new contracts in the areas of IT Consulting

 

 

Build a cadre of consultants internationally to provide remote research and analysis support to CIC’s onsite teams in the U. S.

 

EXAMPLE PROVIDED

Increase international recruiting efforts and employ 5 research analysts in the next 12 months.

The new hiring system would allow applicants from around the world to apply online, increasing the number of international applicants. It would enable the recruiters to carefully monitor the applications for these positions, identify the necessary research and analysis skills needed, and screen resumes for these key skills. Recruiters could quickly view the number of applicants and identify when additional recruiting efforts are needed to meet the objective.

Continue to increase CIC’s ability to quickly provide high quality consultants to awarded contracts to best serve the clients’ needs

 

 

Increase CIC’s competitive advantage in the IT consulting marketplace by increasing its reputation for having IT consultants who are highly skilled in leading edge technologies and innovative solutions for its clients

 

 

 

 

D. Decision Making – In the Information Systems (IS) course module (included in the Week 2 Learning Resources), you were introduced to the information requirements of various levels of the organization. First, insert an introductory opening sentence for this section. Then, for each of the management roles listed below, complete the table with the appropriate level (as defined in the course module), an example of a specific decision supported by the Hiring System to be made at that level, and what type of information from the hiring system would be needed to support that decision. Think about what information the hiring system could provide about applicants, etc. and then identify an example of a decision that might be made by each level of management. A decision is a choice or conclusion that the management might make about business operations or future planning. This is not about the decisions about implementing a new technology solution or about general responsibilities of each role. (Provide an introductory sentence then copy the table and insert information within.)

 

Role

Level as defined in IS Course Module

Example of Possible DecisionSupported by Hiring System

Example of Informationthe Hiring System Could Provide to Support Your Example Decision

Senior/Executive Managers

(Decisions made by the CEO and the CFO at CIC supported by the hiring system.)

 

 

 

Middle Managers

(Decisions made by the Director of HR and the Manager of Recruiting supported by the hiring system.)

 

 

 

Operational Managers

(Decisions made by the line managers in the organization who are hiring for their projects supported by the hiring system.)

 

 

 

 

 

Formatting Your Assignment

 

Consider your audience – you are writing in the role of a CIC business analyst and your audience is CIC and your boss, the CIO. Don’t discuss CIC as if the reader has no knowledge of the organization. Use third person consistently throughout the report. In third person, the writer avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the individual, the “self,” out of the writing. This method is very helpful for effective business writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed.

 

· In Stage 1, you are preparing the first part of a 4-stage report. Use the structure, headings, and outline format provided here for your report.

· Write a short concise paper: Use the recommendations provided in each area for length of response. It’s important to value quality over quantity. Assignment should not exceed 4 pages excluding title and reference pages.

· Content areas should be double spaced; table entries should be single-spaced.

· To copy a table: Move your cursor to the table, then click on the small box that appears at the upper left corner of the table to highlight the table; right click and COPY the table; put the cursor in your paper where you want the table and right click and PASTE the table.

· Ensure that each of the tables is preceded by an introductory sentence that explains what is contained in the table, so the reader understands why the table has been included.

· Create a title page that includes: The company name, title of report, your name, Course and Section # and date.

· Use at leasttwo resources with APA formatted citation and reference. Use at least one external reference and one from the course content. Course content should be from the class reading content, not the assignment instructions or case study itself. The final document should contain all references from all stages appropriately formatted and alphabetized.

· Begin a Reference Page for resources required for this assignment. Additional research in next stages will be added to this as you build the report.

· Running headers are not required for this report.

· Compare your work to the Grading Rubric below to be sure you have met content and quality criteria.

· Submit your paper as a Word document, or a document that can be read in Word. Keep tables in Word format – do not paste in graphics.

· Your submission should include your last name first in the filename: Lastname_firstname_Stage_1

 

 

 

 

GRADING RUBRIC:

 

Criteria

 

90-100%

 

Far Above Standards

 

80-89%

 

Above Standards

 

70-79%

 

Meets Standards

 

60-69%

 

Below Standards

 

< 60%

 

Well Below Standards

 

Possible Points

Introduction

Describes the organization and provides an introduction to the overall Report

9-10 Points

The introduction is very effective; is clear, logical, derived from the Case Study; and demonstrates a sophisticated level of writing.

8.5 Points

The introduction is clear, logical, and derived from the Case Study.

7.5 Points

The introduction is adequate, and is derived from the Case Study.

6.5 Points

The introduction is not clear, logical and/or derived from the Case Study.

0-5 Points

The introduction is not included, or demonstrates little effort.

 

10

Strategy

How the system will support the organization’s strategy as derived from the case study

18-20 Points

The explanation is clear, logical and fully supported using a sophisticated level of writing.

16-17 Points

The explanation is clear, logical and supported.

14-15 Points

The explanation is provided and supported.

12-13 Points

The explanation is not clear, logical and/or supported.

0-11 Points

The explanation is not included or demonstrates little effort.

20

Competitive Advantage

 

Explanation of how the system and its data can be used for competitive advantage

13-15 Points

Clear, complete, logical, derived from the Case Study, and demonstrates sophisticated analysis and writing.

12.75 Points

Complete and accurate; derived from the case study,demonstrates analysis and effective writing.

10-11 Points

Explanation is provided and related to the Case Study, may lack specifics and/or clear logic.

9 Points

Explanation is not clear, logical and/or supported.

0-8 Points

Missing or extremely incomplete or inaccurate.

15

Strategic Objectives

Three objectives derived from Strategic Goals in Case Study with explanation of how new hiring system would help achieve.

13-15 Points

Objectives are clear, measurable and time-bound and are strongly and fully explained using a sophisticated level of writing.

12.75 Points

Objectives are clear, measurable and time-bound, and are clearly explained.

10-11 Points

Objectives are somewhat clear, measurable and time-bound, and are explained.

 

 

 

9 Points

Objectives are not clear, measurable and/or time-bound, and/or are not explained.

0-8 Points

Too few objectives are presented, are not explained or exhibit little effort.

15

Decision-Making

Types of decisions supported by the system for each of the three levels of the organization

13-15 Points

Identified correctly and fully, clearly and logically explained; are derived from the Case Study; and demonstrate sophisticated analysis and writing.

12.75 Points

Identified correctly and clearly and logically explained; are derived from the Case Study; and demonstrate analysis and effective writing.

10-11 Points

Identified correctly and explained and are derived from the Case Study.

9 Points

Not all provided; and/or are not correct and/or not derived from the Case Study.

0-8 Points

Very incomplete or missing.

15

Research

Two or more sources–one source from within the IFSM 300 course content and one external (other than the course materials)

9-10 Points

Required resources are incorporated and used effectively. Sources used are relevant and timely and contribute strongly to the analysis. References are appropriately incorporated and cited using APA style.

8.5 Points

 

At least two sources are incorporated and are relevant and somewhat support the analysis. References are appropriately incorporated and cited using APA style.

 

7.5 Points

Only one resource is used and properly incorporated and/or reference(s) lack correct APA style.

6.5 Points

A source may be used, but is not properly incorporated or used, and/or is not effective or appropriate; and/or does not follow APA style for references and citations.

0-5 Points

No course content or external research incorporated; or reference listed is not cited within the text.

10

Format

Uses outline format provided; includes Title Page and Reference Page

13-15 Points

Well organized and easy to read. Very few or no errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format.

12.75 Points

Effective organization; has few errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format.

10-11 Points

Some organization; may have some errors in sentence structure, grammar and spelling. Report is double spaced and written in third person.

9 Points

Not well organized, and/or contains several grammar and/or spelling errors; and/or is not double-spaced and written in third person.

0-8 Points

Extremely poorly written, has many grammar and/or spelling errors, or does not convey the information.

15

 

 

 

 

 

TOTAL Points Possible

100

 

Stage 2: Process Analysis

 

Before you begin work on this assignment, be sure you have read the Case Study and reviewed the feedback received on your Stage 1 assignment.

Overview

 

As the business analyst in the CIO’s department of Chesapeake IT Consulting (CIC), your next task in working towards an IT solution to improve the hiring process at CIC is to conduct a process analysis. This will identify how the current manual process is working and what improvements could be made to the process that would be supported by a technology solution.

 

Assignment – BA&SR Section II – Process Analysis

 

The first step is to incorporate the feedback you received on your Stage 1 assignment, making any needed corrections or adjustments. Part of the grading criteria for Stage 4 submission includes addressing previous feedback to improve the final report. For this assignment, you will add Section II of the Business Analysis and System Recommendation (BA&SR) Report by conducting an analysis of the current hiring process and presenting information on expected business improvements. This analysis lays the ground work for Section III – Requirements of the BA&SR Report (Stage 3 assignment) which will identify CIC’s requirements for a system.

 

Using the case study, assignment instructions, Course Content readings, and external resources, develop your Section II: Process Analysis. The case study tells you that the executives and employees at CIC have identified a need for an effective and efficient hiring system. As you review the case study, use the assignment instructions to take notes to assist in your analysis. As the stakeholders provide their needs and expectations to improve the process, identify steps that could be improved with the support of a hiring system. Also look for examples of issues and problems that can be improved with a technology solution.

 

Use the outline format, headings and tables provided and follow all formatting instructions below.

 

Begin with your Section I (Stage 1 assignment), making changes based on feedback you received and add Section II. Apply specific information from the case study to address each area.

II. Process Analysis

A. Hiring Process:

Part 1 – To understand what the new hiring system needs to do for CIC, you will first analyze the current hiring process (often referred to as the “as-is process”). The stakeholder interviews in the CIC Case Study provide some needed information about how the process is currently conducted, but you may need to make some additional logical assumptions. You will need to combine the steps that each interviewee discusses and organize them into a logical sequence showing the high-level start to finish process. First, insert an introductory opening sentence for this section that addresses both Part 1 and Part 2 below. Then, insert into the table the steps that are missing and enter the position title of the person who would perform each step. The beginning and ending steps have been provided for you and should remain in your table. Each process step should be concise and include an action verb. (Provide an introductory sentence and copy the table and insert information within.)

 

Part 2 – The overall hiring process has several steps which you listed for Part 1 above. For each of the steps listed, complete the To-Be Process column in the table describing how this part of the process will be supported by the technology solutionto improve the hiring process. Then complete the Business Benefits of the Improved Process column by explaining how this part of the process can contribute to the overall business strategy – think at a higher level than the specific process step. For each step, identify the result of using the system, as shown in the two examples. While it is important the system will speed up each step of the process, think about how CIC or the responsible employees would benefit from using an automated system to perform that step.

 

The first row and last rows have been completed for you as an example and must be retained and not revised. Insert logical steps that would sequentially fall between #1 and #12.

CIC Hiring Process

As-Is Process

 

 

(Part 1)

Responsible CIC Position

 

(Part 1)

To-Be Process – How the System Will Support the New Process

(Part 2)

Business Benefits of Improved Process

 

(Part 2)

 

 

 

 

1. Recruiter receives application from job hunter via Postal Service Mail.

 

EXAMPLE PROVIDED – Retain as #1

Recruiter

Receive application via on-line submission through CIC Employment Website and store in applicant database.

More efficient submission process decreases time needed to receive and begin processing applications. This will present a positive image to potential employees and help CIC compete for top IT talent.

2.

 

 

 

3.

 

 

 

4.

 

 

 

5.

 

 

 

6.

 

 

 

7.

 

 

 

8.

 

 

 

9.

 

 

 

10.

 

 

 

11

 

 

 

12. Ted prepares offer letter based on information from recruiter and puts in the mail to the chosen candidate.

EXAMPLE PROVIDED – Retain as #12.

Administrative Assistant

Prepares job offer letter by selecting information needed for specific candidate; system completes the template with stored information, and Ted reviews and emails to candidate.

More efficient offer process presents positive image to applicants and decreases time needed to prepare offer letter, and enable CIC to hire in advance of the competition.

 

B. Expected Improvements – As noted in the case study, there are a lot of manual processes, overwhelming paperwork, difficulty scheduling interviews, etc. A technology solution can address many of these issues. For each of the areas listed in the table below, provide examples of issues from the case study and how a technology solution could be used to improve these areas. Issues and improvements should be addressed in 1-2 clear, complete sentences with information incorporated from the case study. The first one is provided as an example. (Provide an introductory sentence and copy the table and insert information within.)

 

Area

Current Issues

(from the Case Study)

Improvements

(due to use of technology)

Collaboration:

 

EXAMPLE PROVIDED:

 

The Hiring Manager states that he isn’t as responsive to HR as he could be as recruiting is only one of the many areas he is responsible for. Therefore, he depends on Recruiters to stay on top of the recruiting process.

 

An efficient system with all information in one place, easily accessible and updated in real time could make his recruiting job easier; and he could devote time to effectively working collaboratively and proactively with HR on his staffing needs.

Communications: Explain how a hiring system could improve internal and external communications

 

 

Workflow: Explain how a hiring system could improve the CIC hiring process by providing a consistent structure for each participant to perform his/her part in the hiring process.

 

 

Relationships: Explain how implementing an enterprise hiring system could foster stronger relationships with applicants/potential employees.

 

 

Formatting Your Assignment

Consider your audience – you are writing in the role of a CIC business analyst and your audience is CIC and your boss, the CIO. Don’t discuss CIC as if the reader has no knowledge of the organization. Use third person consistently throughout the report. In third person, the writer avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the individual, the “self,” out of the writing. This method is very helpful for effective business writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed.

 

· In Stage 2, you are preparing the second part of a 4-stage report. Use the structure, headings, and outline format provided here for your report.

· Begin with Section I, revised according to any feedback received and add to it Section II.

· Write a short concise paper: Use the recommendations provided in each area for length of response. It’s important to value quality over quantity. Section II should not exceed 3 pages.

· Content areas should be double spaced; table entries should be single-spaced.

· To copy a table: Move your cursor to the table, then click on the small box that appears at the upper left corner of the table to highlight the table; right click and COPY the table; put the cursor in your paper where you want the table and right click and PASTE the table.

· Ensure that each of the tables is preceded by an introductory sentence that explains what is contained in the table, so the reader understands why the table has been included.

· Continue to use the title page created in Stage 1 that includes: The company name, title of report, your name, Course and Section # and date of this submission.

· Use at leasttwo resources with APA formatted citation and reference for this Stage 2 assignment. Use at least one external reference and one from the course content. Course content should be from the class reading content, not the assignment instructions or case study itself.

· Add the references required for this assignment to the Reference Page. Additional research in next stages will be added to this as you build the report. The final document should contain all references from all stages appropriately formatted and alphabetized.

· Running headers are not required for this report.

· Compare your work to the Grading Rubric below to be sure you have met content and quality criteria.

· Submit your paper as a Word document, or a document that can be read in Word. Keep tables in Word format – do not paste in graphics.

· Your submission should include your last name first in the filename: Lastname_firstname_Stage_2

 

GRADING RUBRIC:

 

E.

 

Criteria

 

90-100%

 

Far Above Standards

 

80-89%

 

Above Standards

 

70-79%

 

Meets Standards

 

60-69%

 

Below Standards

 

< 60%

 

Well Below Standards

 

Possible Points

As-Is Process Analysis

Analysis describes the hiring process in terms of CIC requirements.

18-20 Points

10 steps in logical sequence and individual appropriately identified; clearly derived from the Case Study, and demonstrates sophisticated analysis.

16-17 Points

10 steps in sequence with logical individual identified; derived from the Case Study, and demonstrates effective analysis.

14-15 Points

10 steps are mostly in sequence and logical; individual identified; related to the Case Study.

12-13 Points

Fewer than 10 steps and/or individuals not identified and/or is not related to the Case Study, and/or contains significant incorrect information.

0-11 Points

Not included, is extremely incomplete, or is not related to the Case Study.

 

20

 

To-Be Process Analysis

Analysis describes how the system will support the new hiring process

18-20 Points

To-Be Process step clearly relates to corresponding As-Is Process step and fully explains how the system will support it; demonstrates sophisticated analysis.

16-17 Points

To-Be Process step relates to corresponding As-Is Process step and explains how the system will support it; demonstrates effective analysis.

14-15 Points

To-Be Process step provided for each As-Is Process step and an explanation is provided for each.

12-13 Points

Fewer than 10 To-Be Process steps and/or explanations are provided; and/or contains significant incorrect information.

0-11 Points

Not included, is extremely incomplete, or is not related to the Case Study.

 

20

 

Business Benefits of Improved Process

Explains how each step in the process can contribute to the overall business strategy

18-20 Points

Improvements for all 10 process steps are fully explained; demonstrates sophisticated analysis.

16-17 Points

Improvements for all 10 process steps are explained; demonstrates effective analysis.

14-15 Points

Improvements for all 10 process steps are included.

12-13 Points

Improvements for fewer than 10 process steps are provided; and/or contains significant incorrect information.

0-11 Points

Not included, is extremely incomplete, or is not related to the Case Study.

 

20

Expected Improvements

Issues from case study and improvements due to technology in areas of Communication, Structure, and Relationships

18-20 Points

Issues and improvements for all 3 areas are fully explained; demonstrates sophisticated analysis.

16-17 Points

Issues and improvements for all 3 areas are explained; demonstrates effective analysis.

14-15 Points

Issues and improvements for all 3 areas are provided.

12-13 Points

Issues and improvements for fewer than 3 areas are provided; and/or contains significant incorrect information.

0-11 Points

Not included, is extremely incomplete, or is not related to the Case Study.

 

20

 

Research

Two or more sources–one source from within the IFSM 300 course content and one external (other than the course materials)

9-10 Points

Required resources are incorporated and used effectively. Sources used are relevant and timely and contribute strongly to the analysis. References are appropriately incorporated and cited using APA style.

8.5 Points

 

At least two sources are incorporated and are relevant and somewhat support the analysis. References are appropriately incorporated and cited using APA style.

 

7.5 Points

 

Only one resource is used and properly incorporated and/or reference(s) lack correct APA style.

6.5 Points

 

A source may be used, but is not properly incorporated or used, and/or is not effective or appropriate; and/or does not follow APA style for references and citations.

0-5 Points

 

No course content or external research incorporated; or reference listed is not cited within the text.

10

Format

Uses outline format provided; includes Title Page and Reference Page

9-10 Points

Well organized and easy to read. Very few or no errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format.

8.5 Points

Effective organization; has few errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format.

7.5 Points

Some organization; may have some errors in sentence structure, grammar and spelling. Report is double spaced and written in third person.

6.5 Points

Not well organized, and/or contains several grammar and/or spelling errors; and/or is not double-spaced and written in third person.

0-5 Points

Extremely poorly written, has many grammar and/or spelling errors, or does not convey the information.

10

 

 

 

 

 

TOTAL Points Possible

100

 

 

Stage 3: Requirements

 

Before you begin work on this assignment, be sure you have read the Case Study and reviewed the feedback received on your Stage 2 assignment.

Overview

 

As the business analyst in the CIO’s department of Chesapeake IT Consulting (CIC), your next task in developing your Business Analysis and System Recommendation (BA&SR) Report is to develop a set of requirements for the hiring system.

 

Assignment – BA&SR Section III – Requirements

 

The first step is to incorporate the feedback you received on your Stage 2 assignment, making any needed corrections or adjustments. (If you have not incorporated the feedback from your Stage 1 assignment, you should do so prior to submitting Stage 3.) Part of the grading criteria for Stage 4 submission includes addressing previous feedback to improve the final report. For this assignment, you will add Section III of the Business Analysis and System Recommendation (BA&SR) Report by identifying requirements for the new hiring system. This analysis leads into Section IV – System Recommendation of the BA&SR (Stage 4 assignment) that will analyze a proposed IT solution to ensure it meets CIC’s organizational strategy and fulfill its operational needs.

 

Using the case study, assignment instructions, Course Content readings, and external resources, develop your Section III: Requirements. The case study tells you that the executives and employees at Chesapeake IT Consultants (CIC) have identified a need for an effective and efficient hiring system. As you review the case study, use the assignment instructions to take notes to assist in your analysis. In particular, look for information in the interviews to provide stakeholder interests and needs.

 

Use the outline format, headings and tables provided and follow all formatting instructions below.

III. Requirements

A. Stakeholder Interests –Identify the interest or objectives for the new hiring system for each stakeholder listed below based on his or her organizational role and case study information. Include how the technology will improve how his/her job is done; that is, identify what each of the stakeholders needs the system to do. Use information from the stakeholder interviews and describe what they need, what challenges they have related to the hiring process and how a system could address their requirements; do not define what that position does. (Provide an introductory sentence for this section, copy the table below and complete the two columns with 1-2 complete sentences for each role in each column.)

 

Role

Specific challenge related to the hiring process

How a technology solution to support the hiring process could address the challenge

i. CEO

 

 

ii. CFO

 

 

iii. CIO

 

 

iv. Director of Human Resources

 

 

v. Manager of Recruiting

 

 

vi. Recruiters

 

 

vii. Administrative Assistant

 

 

viii. Hiring Manager (Functional supervisor the new employee would be working for.)

 

 

B. Defining Requirements –The next step is to identify the essential requirements for the information system. In addition to the stakeholder interests identified above, review the Case Study, especially the interviews, highlighting any statements that tell what the person expects the system to do. Functional requirements express specifically what the user needs the system to do. This can be in terms of tasks the users need to perform, data they need to input, what the system might do with that data input, and output required. Non-Functional requirements express how the system will perform in several performance areas and security. As a member of the CIO’s organization, you will use your professional knowledge to Identify 5 Functional Requirements (including one specifically related to reporting) and 5 Non-Functional Requirements (including 2 security-related requirements). Refer to Week 6 content on requirements; security requirements are covered in Chapter 6 of the textbook. Additional research can expand your knowledge of these areas.

 

Once you have written down the 10 requirements, evaluate each one using the criteria below and create 10 well-written requirements for the new hiring system.

 

The requirement statement:

· Is a complete sentence, with a subject (system) and predicate (intended result, action or condition)

· Identifies only one requirement; does not include the words “and,” “also,” “with,” and “or.”

· For Functional Requirements, states what tasks the system will support or perform

· For Non-Functional Requirements, states how the system will perform.

· Includes a measure or metric that can be used to determine whether the requirement is met (time or quantity), where appropriate

· Is stated in positive terms and uses “shall” (not “may” or “should”); “the system shall xxxx” not “the system shall not xxx”

· Avoids the use of terms that cannot be defined and measured, such as “approximately,” “robust,” “user friendly,” etc.

· Is achievable; avoids terms such as “100% uptime,” or “no failures”

 

For a full requirement specification, there will be many requirements statements; you only need to provide the number of requirements identified for each category. Do not provide generic statements but relate to the needs of CIC to improve its hiring process.

 

(Provide an introductory sentence and copy the table and insert information within.)

 

 

 

 

Requirement ID

Requirement Statement

Stakeholder

(Name/Position from Case Study that identified this requirement)

Functional Requirements

 

 

Example

The system shall store all information from the candidate’s application/resume. In a central applicant database.

Recruiter – Paul O’Brien

1.

 

 

2.

 

 

3.

 

 

4.

 

 

5. (Reporting)

 

 

Non-Functional Requirements

 

 

Example

The system shall be implemented as a Software as a Service solution.

CIO – Fadil Abadi

1.

 

 

2.

 

 

3.

 

 

4. (Security)

 

 

5. (Security)

 

 

Formatting Your Assignment

Consider your audience – you are writing in the role of a CIC business analyst and your audience is CIC and your boss, the CIO. Don’t discuss CIC as if the reader has no knowledge of the organization. Use third person consistently throughout the report. In third person, the writer avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the individual, the “self,” out of the writing. This method is very helpful for effective business writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed.

 

· In Stage 3, you are preparing the third part of a 4-stage report. Use the structure, headings, and outline format provided here for your report.

· Begin with Sections I and II, revised according to any feedback received and add to it Section III.

· Write a short concise paper: Use the recommendations provided in each area for length of response. It’s important to value quality over quantity. Section III should not exceed 4 pages.

· Content areas should be double spaced; table entries should be single-spaced.

· To copy a table: Move your cursor to the table, then click on the small box that appears at the upper left corner of the table to highlight the table; right click and COPY the table; put the cursor in your paper where you want the table and right click and PASTE the table.

· Ensure that each of the tables is preceded by an introductory sentence that explains what is contained in the table, so the reader understands why the table has been included.

· Continue to use the title page created in Stage 1 that includes: The company name, title of report, your name, Course and Section # and date of this submission.

· Use at leasttwo resources with APA formatted citation and reference for this Stage 3 assignment. Use at least one external reference and one from the course content. Course content should be from the class reading content, not the assignment instructions or case study itself.

· Add the references required for this assignment to the Reference Page. Additional research in the next stage will be added to this as you build the report. The final document should contain all references from all stages appropriately formatted and alphabetized.

· Running headers are not required for this report.

· Compare your work to the Grading Rubric below to be sure you have met content and quality criteria.

· Submit your paper as a Word document, or a document that can be read in Word. Keep tables in Word format – do not paste in graphics.

· Your submission should include your last name first in the filename: Lastname_firstname_Stage_3

GRADING RUBRIC:

 

F.

 

Criteria

 

90-100%

 

Far Above Standards

 

80-89%

 

Above Standards

 

70-79%

 

Meets Standards

 

60-69%

 

Below Standards

 

< 60%

 

Well Below Standards

 

Possible Points

Stakeholder Interests

Identification of specific stakeholder interests and objectives for improving the hiring process and how a technology system could address. Generally, 0-3 points per role.

22-24 Points

Challenges and how a technology solution will address are clearly described and fully explained using a sophisticated level of writing.

20-21 Points

Challenges and how a technology solution will address are clearly described and explained using an effective level of writing.

17-19 Points

Challenges and how a technology solution will address are described and explained.

 

 

 

 

 

15-16 Points

Challenges and how a technology solution will address are not clearly described and explained; and/or lacks effective presentation of information

0-14 Points

Few or no identification of appropriate challenges and explanations of how a technology solution could address are provided.

24

 

Functional Requirements

5 user requirements (1 addresses reporting)

Generally, 0-5 points each

23-25 Points

Correctly identified and sourced; clearly derived from the Case Study; demonstrates sophisticated analysis.

20-22 Points

Identified and sourced; requirements are derived from the Case Study; demonstrates effective analysis.

17-19 Points

Identified and sourced; requirements are related to the Case Study.

15-16 Points

Fewer than 5 requirements are identified and sourced; and/or information provided is not correct; and/or requirements are not all related to the Case Study.

0-14 Points

Few or no requirements are listed; sources are incorrect; and/or requirements are not related to the Case Study.

25

Non-Functional Requirements

3 system performance requirements and 2 system security requirements

Generally, 0-5 points each

 

23-25 Points

Correctly identified and sourced; clearly derived from the Case Study; demonstrates sophisticated analysis.

20-22 Points

Identified and sourced; requirements are derived from the Case Study; demonstrates effective analysis.

17-19 Points

Identified and sourced; requirements are related to the Case Study.

15-16 Points

Fewer than 5 requirements are identified and sourced; and/or information provided is not correct; and/or requirements are not all related to the Case Study.

0-14 Points

Few or no requirements are listed; sources are incorrect; and/or requirements are not related to the Case Study.

25

Research

Two or more sources–one source from within the IFSM 300 course content and one external (other than the course materials)

9-10 Points

Required resources are incorporated and used effectively. Sources used are relevant and timely and contribute strongly to the analysis. References are appropriately incorporated and cited using APA style.

8.5 Points

 

At least two sources are incorporated and are relevant and somewhat support the analysis. References are appropriately incorporated and cited using APA style.

 

7.5 Points

Only one resource is used and properly incorporated and/or reference(s) lack correct APA style.

6.5 Points

A source may be used, but is not properly incorporated or used, and/or is not effective or appropriate; and/or does not follow APA style for references and citations.

0-5 Points

No course content or external research incorporated; or reference listed is not cited within the text.

10

Format

Uses outline format provided; includes Title Page and Reference Page

14-16 Points

Very well organized and easy to read. Very few or no errors in sentence structure